Insights
Insight-driven, quality-focused content written by the experts.
Travel & Transport, AI & Automation
Travel Trends 2025: Key Insights and Strategic Implications for the Travel & Tourism Industry
The 2025 travel industry is set to witness a profound transformation driven by shifting consumer expectations, technological advancements, and global environmental consciousness. It seems that the travel and tourism industry is starting to level-out again and travel in 2024 has... Read more
Remarkable News, Commerce & Experience Platforms
We are all remarkable
We have some important and exciting news to share with you. From today, our agency will be called Remarkable. This is a planned and critical chapter in our story and sees the agencies that are part of Remarkable Group known... Read more
CRM & Data, Customer Experience (CX)
The hidden cost of Siloed Data
Companies collect vast amounts of customer data daily, however, without a unified strategy to manage this data, businesses often find themselves dealing with siloed information. Therefore, critical customer insights are scattered across departments, systems, and platforms. This disorganisation can severely... Read more
CRM & Data, Customer Experience (CX)
The Hidden Costs of Siloed Data: How It’s Impacting Your Revenue
Companies collect vast amounts of customer data daily, however, without a unified strategy to manage this data, businesses often find themselves dealing with siloed information. Therefore, critical customer insights are scattered across departments, systems, and platforms. This disorganisation can severely... Read more
AI & Automation, CRM & Data
From Issue to Resolution: Speeding Up Customer Support with Salesforce Service Cloud Quick Start
Efficient customer support is the backbone of any successful business. Delays in handling customer issues not only damage your reputation but can also lead to a loss of loyalty. With the Salesforce Service Cloud Quick Start, businesses can streamline their... Read more