Microsoft Dynamics CRM
The data behind customer experiences that convert
The data behind customer experiences that convert
Microsoft Dynamics CRM, now officially called “Microsoft Dynamics 365 Customer Engagement”, is a cloud-based software suite from Microsoft that allows businesses to manage and track customer interactions across sales, marketing, and customer service, essentially helping them streamline their customer relationship management (CRM) processes by centralizing customer data and providing tools to nurture leads and close deals effectively.