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Channel Optimisation – Insights

Insight-driven, quality-focused content written by the experts.

Ecommerce, AI Agents & Automation

April 20, 2023

The Future of E-commerce with AI

In the last few months, we have observed rapid development of new generative AI systems coming to life and very...

Ecommerce, Channel Optimisation

March 24, 2023

GETTING YOUR WEBSITE RAMADAN-READY: A GUIDE TO FORGING LONG LASTING RELATIONSHIPS WITH YOUR CUSTOMERS DURING RAMADAN

Ramadan is a significant event in the Islamic calendar, observed by over 1 billion Muslims worldwide. With the increasing reliance...

Ecommerce, Channel Optimisation

October 24, 2022

Monetate vs Optimizely

Which is best for your organisation’s ecommerce solution? Monetate (acquired by KIBO in 2019) is a multivariate testing and personalisation...

Ecommerce, Manufacturing

September 2, 2022

Why most B2B manufacturers could be missing out on millions of dollars

Traditionally, taking a direct to customer (D2C) route for manufacturing brands has been a strategy predominantly reserved for business to...

Ecommerce, Channel Optimisation

August 22, 2022

4 ECOMMERCE DESIGN MISTAKES THAT COULD BE DAMAGING YOUR USER EXPERIENCE

Commerce brands need sales-driven sites. Those conversions are directly down to the quality of your site, and how your users...

Ecommerce, Channel Optimisation

July 11, 2022

5 WAYS TO GET STARTED WITH AN OMNICHANNEL MARKETING STRATEGY, TO TURN BROWSERS INTO BUYERS

Shopping for products, exclusively at an online store, is a behaviour of the past. Customers are now habitually interacting with...

Ecommerce, Channel Optimisation

November 12, 2018

EXCLUSIVE PREVIEW – THE NEED FOR A NEW CUSTOMER-CENTRIC STRATEGY: B2B2C

Business strategies are changing. They are becoming more customer-centric, digitally-driven and multi-channel. These changes are in response to the growth...

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