Insights

Insight-driven, quality-focused content written by the experts.

Travel & Transport, Content Operations

Seo Travel Tips: Key Trends for 2024

SEO travel trends hinge on authenticity, emerging search intelligence and multi-channel strategy for 2024. Staying ahead of the curve is crucial for brands aiming to shine amidst the sea of digital and AI-aided content. For travel brands and airlines, SEO... Read more
Commerce & Experience Platforms, Optimizely

What is Optimizely?

Optimizely, formerly Episerver, offers a variety of tools designed for marketers and other teams including experimentation, content management, personalisation and commerce tools all designed to help get the most out of their digital platform. The platform gives organisations sector-wide the power... Read more
Commerce & Experience Platforms, Customer Experience (CX)

ما هي Optimizely ؟

Optimizely عبارة عن منصة تجربة رقمية (DXP) تتيح لفرق التسويق وغيرها القدرة على إدارة وتحسين نشاطها الرقمي وتجربة العملاء عبر كل نقطة اتصال. تتمتع Optimizely، المعروفة سابقًا باسم Episerver، بمجموعة ميزات وقدرات مدهشة تمنح المنظمات في جميع القطاعات القدرة على... Read more
CRM & Data, Customer Experience (CX)

Cultivating a Culture of Clean Data: The Training Imperative

  Holistically training all new hires on data quality protocols ensures data integrity and positive customer experiences resulting in savvy data-driven decisions.    There are countless claims about how data has become one of the most prized resources in any... Read more
CRM & Data, Customer Experience (CX)

4 Threats To Digital Transformation For Global Manufacturers

  Our sister consultancy, Nemetos Tanasuk, asked different global manufacturers about their biggest predicted challenges heading into 2023.    Digital transformation lands in the top biggest challenges expected by respondents at number three, with cybersecurity threats and rising costs of... Read more
CRM & Data, Customer Experience (CX)

Why Customer-first Companies Must Be Connected Companies

  Customer expectations have evolved, and without connected data and advanced insights and records, you risk falling short of your competition.  A company that strategically wants to put its customer at the heart of its business needs to think about... Read more
CRM & Data, Customer Experience (CX)

5 Steps to Data Unification to Support Customer Experience

  The process of unifying data has been proven to enhance the customer experience.  Customers increasingly expect instant, real-time responses to their questions and self-service options available on their chosen communication method and from any device. Connected systems and data... Read more
Travel & Transport, Commerce & Experience Platforms

Travel Industry Poised to Benefit from Web 3.0 & Blockchain

  Unify Data Consultancy explores how Web 3.0 and Blockchain will improve traveller experiences in 2023.   You’ve no doubt read about 2022’s cryptocurrency markets in turmoil, and so it’s easy to question the long-term value of many blockchain and... Read more

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