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Salesforce – Insights

Insight-driven, quality-focused content written by the experts.

Channel Optimisation, CRM & Data
CRM & Data, Salesforce

October 15, 2024

The hidden cost of Siloed Data

Companies collect vast amounts of customer data daily, however, without a unified strategy to manage this data, businesses often find...

CRM & Data, Salesforce

October 7, 2024

The Hidden Costs of Siloed Data: How It’s Impacting Your Revenue

Companies collect vast amounts of customer data daily, however, without a unified strategy to manage this data, businesses often find...

AI Agents & Automation, CRM & Data

September 29, 2024

From Issue to Resolution: Speeding Up Customer Support with Salesforce Service Cloud Quick Start

Efficient customer support is the backbone of any successful business. Delays in handling customer issues not only damage your reputation...

CRM & Data, Salesforce
CRM & Data, Salesforce
Property & Hospitality, AI Agents & Automation

July 31, 2024

Artificial Intelligence in Hotels

8% of guests feel that AI improves their hotel booking and stay experiences, but why is that? In early stages,...

CRM & Data, Salesforce

July 22, 2024

Salesforce Analytics

Nearly 80% of users have rated Salesforce Analytics Cloud “excellent” or “good”. Salesforce Analytics Cloud is a very powerful tool,...

CRM & Data, Salesforce

July 4, 2024

The Benefits of Using Salesforce CRM

Maintaining strong relationships with your customer base is crucial. Due to that, CRM systems have become essential tools that need...

Property & Hospitality, CRM & Data
CRM & Data, Salesforce

June 12, 2024

What is a Salesforce Consultant?

In 2023, Salesforce generated $2.33 billion from professional services and other services alone; this reflects the high, and steadily increasing,...

Events, CRM & Data

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