Holistically training all new hires on data quality protocols ensures data integrity and positive customer experiences resulting in savvy data-driven decisions.
There are countless claims about how data has become one of the most prized resources in any business or organisation. Storing data is one thing, but is it up-to-date, timely and usable? Once you really understand your data sources and data consumers, it is much easier to manage the rules around your data capture and adhere to data security practices and legal requirements.
The right data in the right place and used at the right time is an incredibly powerful tool for the entire organisation. No matter what you call your talent management department—Human Capital Management, People Operations, People Resource Centre, Employee Experience, or others, it’s vital to your company’s success that this department values and relays the importance of data accuracy that goes into your CRM system. Without this messaging that starts on the first day of a new job, the theme of valuing unify data can be lost, and this cultural pillar may be overlooked.
Resourcing and bringing your HR teams into data ownership principles and how to emphasise this from the first-day employees start with your company puts everyone off on the right foot, underscoring the why. Keep reading to understand why data ownership messaging and protocols are to be included in all new hire training.
Unify’s CRM consultancy promotes a culture of clean CRM data engaging all stakeholders and departments for success. Digital transformation, and any wide-reaching organisational change, must extend beyond implementing new technologies; it needs a holistic approach encompassing people, processes, and technology.
While cutting-edge tools and innovative strategies are essential, the true success of any transformation program ultimately hinges upon the alignment and openness of the company culture. Also, read more on this topic in Unlocking Digital Transformation Success: The Power of Company Culture by our sister consultancy, Sagittarius.
We are Unify, CRM, Data and Analytics specialists for enterprise-level organisations. We work with companies who have started or about to start their digital transformation and help customers to use their data to drive actionable outcomes and drive business efficiency. Contact us today to find out how our CRM consultancy can help your digital transformation programme or to conduct a customised data and operational process audit for your business.