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Insights

Insight-driven, quality-focused content written by the experts.

AI & Automation, CRM & Data
Travel & Transport, AI & Automation

January 31, 2024

Artificial Intelligence in Airlines

While artificial intelligence (AI) remains a relatively recent development, it is gaining widespread recognition, and one sector at the forefront...

Travel & Transport, AI & Automation

January 31, 2024

Marketing for travel brands in 2024

The travel industry is regaining pace in 2024 and travellers are even more eager to get away. Travel and airline...

Commerce & Experience Platforms, Optimizely

January 18, 2024

Optimizely CMS 13 Benefits For Your Organisation 

Choosing the right Content Management System (CMS) is paramount for organisations aiming to stay ahead in the competitive online space....

Travel & Transport, CRM & Data

January 10, 2024

Airlines And Social Media

Social media has become an integral part of our daily lives. With 4.95 billion users worldwide, accounting for around 60.49%...

Commerce & Experience Platforms, Optimizely

January 8, 2024

What is Optimizely?

Optimizely, formerly Episerver, offers a variety of tools designed for marketers and other teams including experimentation, content management, personalisation and commerce...

Commerce & Experience Platforms, Customer Experience (CX)

January 8, 2024

ما هي Optimizely ؟

Optimizely عبارة عن منصة تجربة رقمية (DXP) تتيح لفرق التسويق وغيرها القدرة على إدارة وتحسين نشاطها الرقمي وتجربة العملاء عبر...

AI & Automation, CRM & Data

January 7, 2024

Harnessing the Power of Unified Customer Data for Business Success.

In today’s hyper-competitive business landscape, fragmented customer data often stands as a formidable barrier to success. The challenges stemming from...

AI & Automation, CRM & Data

January 7, 2024

Is Your Salesforce Ready for the AI Revolution?

In the dynamic digital era, Artificial Intelligence (AI) emerges as a transformative force, revolutionizing industries and redefining business operations. Yet,...

Events, AI & Automation

January 7, 2024

Unifying Your Customer Data with AI: Insights from Salesforce World Tour

  Meet Ghada Fourane, Unify’s CEO, who shares her valuable observations from the AI-focused Salesforce World Tour in London, highlighting...

AI & Automation, Customer Experience (CX)

January 5, 2024

Digital Platform Strategy

Organisations that truly are customer centric prioritise delivering exceptional value and service to their customers and are always looking for...

Manufacturing, Travel & Transport

January 4, 2024

What do the Travel and Manufacturing Markets Have in Common?

  After attending two conferences, similar challenges surface between these industries. I recently attended the World Travel Market (WTM) in...

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