Insights
Insight-driven, quality-focused content written by the experts.
CRM & Data, Customer Experience (CX)
The Hidden Costs of Siloed Data: How It’s Impacting Your Revenue
Companies collect vast amounts of customer data daily, however, without a unified strategy to manage this data, businesses often find themselves dealing with siloed information. Therefore, critical customer insights are scattered across departments, systems, and platforms. This disorganisation can severely... Read more
Remarkable News, Design and Build
Remarkable Announced as Optimizely’s Rising Star Solution Partner 2024
We’re proud to announce that Remarkable are Optimizely’s Rising Star Solution Partner of the Year 2024! This prestigious recognition comes just weeks after we achieved Optimizely Platinum Partner status and underscores Remarkable’s innovative approach, technical expertise, and commitment to delivering... Read more
AI & Automation, CRM & Data
From Issue to Resolution: Speeding Up Customer Support with Salesforce Service Cloud Quick Start
Efficient customer support is the backbone of any successful business. Delays in handling customer issues not only damage your reputation but can also lead to a loss of loyalty. With the Salesforce Service Cloud Quick Start, businesses can streamline their... Read more
Remarkable News, Commerce & Experience Platforms
Remarkable awarded Optimizely Platinum Partner status
Ultimedia, (now known as Remarkable) the UK’s fastest growing Optimizely partner has recently been awarded Platinum status by the platform vendor. Ultimedia was the first agency in the UK to be made an Optimizely partner (formerly known as Episerver) so... Read more
Customer Experience (CX), Optimizely
What Is Conversion Rate Optimisation (CRO)?
In 2024, businesses of all sizes are heavily reliant on their online presence to generate engagement, leads and sales. Having a well designed website isn’t enough to persuade people to convert. Organisations need to ensure their online presence actively converts... Read more
Optimizely, Personalisation & CRO
A Beginner’s Guide to Conversion Rate Optimisation
Conversion rate optimisation (CRO) is the process of improving the percentage of visitors to a website who take a desired action, such as making a purchase, signing up for a newsletter, or downloading a white paper. CRO tests are a... Read more