Insights
Insight-driven, quality-focused content written by the experts.
Financial Services, AI & Automation
The Future of AI in Finance
The rapid rise of Generative Artificial Intelligence (GenAI) in recent years has forced many industries to adapt and evolve at an astronomical rate. The financial services industry is no different: staying at the top of the game means embracing AI... Read more
AI & Automation, Customer Experience (CX)
6 Accessibility Practices You Need to Know in 2025
Introduction “The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect.” – Tim Berners-Lee The above is one of my favourite quotes when it comes to my work as the QA... Read more
Travel & Transport, AI & Automation
Travel Trends 2025: Key Insights and Strategic Implications for the Travel & Tourism Industry
The 2025 travel industry is set to witness a profound transformation driven by shifting consumer expectations, technological advancements, and global environmental consciousness. It seems that the travel and tourism industry is starting to level-out again and travel in 2024 has... Read more
Events, AI & Automation
Driving Digital Experience with Sitecore at Gitex 2024
Driving Digital Experience Innovation with Sitecore Gitex Global 2024 in Dubai served as a premier global platform for tech leaders and innovators, and Sitecore’s presence—strengthened by its strategic platinum partner Remarkable (formerly know as Sagittarius)—made a powerful impression. From the... Read more
AI & Automation, Content Operations
Introducing Sitecore Stream, Sitecore’s biggest AI play to date
It seems like a long time ago since we were sitting in the front row of the SUGCON Europe keynote address in Dublin watching Sitecore Chief Product Officer, Roger Connolly, tease us with some of the upcoming AI features that were to... Read more
Commerce & Experience Platforms, Customer Experience (CX)
Unlocking Creativity with Sitecore XM Cloud Components
Creativity has become a key differentiator for brands. Brands should be continuously searching for ways to bring fresh, engaging content to their audiences while maintaining efficiency and consistency. Enter Sitecore XM Cloud’s components. Components is a powerful tool within Sitecore’s... Read more
AI & Automation, CRM & Data
From Issue to Resolution: Speeding Up Customer Support with Salesforce Service Cloud Quick Start
Efficient customer support is the backbone of any successful business. Delays in handling customer issues not only damage your reputation but can also lead to a loss of loyalty. With the Salesforce Service Cloud Quick Start, businesses can streamline their... Read more
Commerce & Experience Platforms, Content Operations
Maximising Efficiency with XM Cloud Explorer Tool
Managing content efficiently is crucial for brands to stay ahead. Sitecore XM Cloud offers a suite of tools designed to streamline content creation and management. One of the standout features is the Explorer tool, which allows marketers and developers to... Read more