Insights
Insight-driven, quality-focused content written by the experts.
Digital Marketing & Media, Personalisation & CRO
What is Digital Marketing?
Overview The term ‘digital marketing’ covers a wide range of marketing tactics, all executed on digital platforms. Nowadays, the majority of brands use digital marketing to appeal to customers, and it has become a crucial part of marketing for businesses... Read more
Content Operations, Customer Experience (CX)
What is Optimizely One?
The DXP ecosystem is constantly moving, with the main players always evolving their products and expanding their feature sets. Optimizely One was launched in 2023 and is Optimizely’s big play in the DXP space. It is comprised of a robust... Read more
AI & Automation, Content Operations
Sitecore Announces 250 New Features Across its Ecosystem
There’s been a lot going on at Sitecore recently, to put it mildly. A host of new features have just been announced across XM Cloud, Content Hub, XP, and Sitecore Stream, among others. 250 of them, in fact! And new... Read more
Content Operations, Digital Marketing & Media
The Google March 2025 Core Update: Who’s Up, Who’s Down & What’s Next?
Another month, another Google algorithm update shaking up the search rankings. The Google Core Update March 2025 is proving to be yet another ‘big one’, hitting websites hard and rewarding those who have been playing the long game with high-quality... Read more
Customer Experience (CX), Quality Assurance
The Power of Accessibility: Transforming SEO & Discoverability
Why Accessibility Matters Beyond Compliance Website accessibility is often framed as a legal requirement—an obligation to meet the Web Content Accessibility Guidelines (WCAG) and comply with regulations like the European Accessibility Act (Read more about what the EAA means for... Read more
Content Operations, Digital Marketing & Media
Staying Discoverable as Zero-Click Searches Dismantle Traditional Content Marketing
For years, search marketing revolved around one goal: getting users to click through to your website. But in 2025, that playbook is becoming obsolete. The rise of zero-click searches means that Google, AI search engines, and other discovery platforms are... Read more
AI & Automation, Content Operations
The 2025 Blueprint for Scalable Digital Content
The Never-Ending Content Challenge For large enterprises, content is both an asset and a challenge. It sits at the heart of digital transformation, driving brand awareness, customer engagement, and revenue generation. But managing content at scale is a different story.... Read more
Customer Experience (CX), Quality Assurance
European Accessibility Act – What This Means for Businesses
What is the European Accessibility Act? The European Accessibility Act (EAA) is a piece of legislation aimed at making digital platforms more accessible to people living with some form of disability. Although the EAA is not a law in itself,... Read more