Insights

Insight-driven, quality-focused content written by the experts.

Commerce & Experience Platforms, Customer Experience (CX)

EXCLUSIVE PREVIEW – THE NEED FOR A NEW CUSTOMER-CENTRIC STRATEGY: B2B2C

Business strategies are changing. They are becoming more customer-centric, digitally-driven and multi-channel. These changes are in response to the growth in e-commerce, which, whilst expanding the audience reach for many businesses, has also had a direct impact on the viability... Read more
CRM & Data, Personalisation & CRO

SITECORE 9. IT’S TIME TO UPGRADE. HERE’S WHY

With the end of the year approaching, businesses need to be thinking about their key priorities and what enhancements they can make to their company. Before going into 2019, have you fulfilled your 2018 priorities yet? Here are the six... Read more
CRM & Data, Sitecore

RESPONSIBLE PII PRACTICE

GDPR and Encryption When it comes to any Personally Identifiable Information (PII) that you hold, the GDPR requires you to “implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk”. This is known as the ‘security principle’.... Read more
Commerce & Experience Platforms, Content Operations

NAVIGATING HEADLESS, CONTENT, AND BRAND CONTROL

It’s a fairly well-known fact that people have a very short attention span. In fact, it’s a miracle that you’ve even made it past the abstract of this post. However, once somebody has decided that they ‘need’ something (and the... Read more
CRM & Data, Design and Build

Will GDPR Affect The Way Websites Are Built?

You’re probably already aware that the General Data Protection Regulation (GDPR) will come into effect on the 25th May. Especially after receiving multiple messages from companies, asking for consent to continue to hold your information, just so they can still... Read more
Customer Experience (CX), Optimizely

Why Are Page Load Speeds So Important For User Experience?

There are many elements that play a pivotal role to the overall success of your website, from an aesthetically appealing design, to intuitive navigation – but one element in particular can arguably have the biggest impact: your page load speed.... Read more
Customer Experience (CX), Design and Build

5 Challenges Facing Modern Web Developers

In the modern fast paced digital world, being a web developer requires great proficiency in a wide range of skills, and problem solving always needs to be top of the list. The industry is constantly evolving, with new tools and libraries... Read more
Remarkable News, CRM & Data

Corporate Data Responsibility (CDR)

For a number of years now, companies of all sizes have embraced Corporate Social Responsibility, or CSR as an integral part of their business practices. CSR is often described as “Going beyond the minimum requirements of standard regulation and compliance”. This... Read more

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