Insights
Insight-driven, quality-focused content written by the experts.
AI & Automation, CRM & Data
From Issue to Resolution: Speeding Up Customer Support with Salesforce Service Cloud Quick Start
Efficient customer support is the backbone of any successful business. Delays in handling customer issues not only damage your reputation but can also lead to a loss of loyalty. With the Salesforce Service Cloud Quick Start, businesses can streamline their... Read more
Commerce & Experience Platforms, Content Operations
Maximising Efficiency with XM Cloud Explorer Tool
Managing content efficiently is crucial for brands to stay ahead. Sitecore XM Cloud offers a suite of tools designed to streamline content creation and management. One of the standout features is the Explorer tool, which allows marketers and developers to... Read more
Remarkable News, Commerce & Experience Platforms
Remarkable awarded Optimizely Platinum Partner status
Ultimedia, (now known as Remarkable) the UK’s fastest growing Optimizely partner has recently been awarded Platinum status by the platform vendor. Ultimedia was the first agency in the UK to be made an Optimizely partner (formerly known as Episerver) so... Read more
Commerce & Experience Platforms, Customer Experience (CX)
How to improve website speed
With 5.35 billion people using the internet, it is very important to have an efficient and user friendly website to stand out. Whether you run a small business, manage a B2B site, or operate a large ecommerce platform, the speed... Read more
Commerce & Experience Platforms, Personalisation & CRO
Could XM Cloud Be The Next Step In Your Digital Experience?
Brands are constantly seeking ways to capture consumer attention, whether in B2B or B2C sectors. To succeed, companies need control over their content, enabling them to create, update, and manage digital assets efficiently. Thankfully, Sitecore’s XM Cloud,is a leading SaaS... Read more
AI & Automation, CRM & Data
Artificial Intelligence in Hotels
8% of guests feel that AI improves their hotel booking and stay experiences, but why is that? In early stages, the main purpose behind employing artificial intelligence in hotels was the automation of repetitive tasks, as well as basic data... Read more