Insights
Insight-driven, quality-focused content written by the experts.
Ecommerce, Design Systems & Brand Governance
The Future of Experience: Designing for the Singular Interface
The way users interact with digital experiences is undergoing a profound transformation. The rise of AI-powered interfaces, ambient computing, and conversational design is pushing us towards a new paradigm: the singular interface. This isn’t just a design trend, it’s a... Read more
Manufacturing, CRM & Data
Remarkable Delivers UX-Led Digital Transformation for CRU Group
Remarkable is pleased to announce the successful completion of a major digital transformation programme for CRU Group, a global leader in market intelligence for mining, metals and fertilisers. The engagement began with an extensive UX and design discovery phase, where... Read more
CRM & Data, Customer Experience (CX)
Why Your CRM Is Damaging Your Business
Why do Nearly 65% of all CRM Implementations Fail? We explore these nine pitfalls for CRM implementations, and how fixing these issues will lead to a successful rollout. Lacking a CRM strategy Unorganised objectives Scope creep—staying focused on early delivery... Read more
Digital Marketing & Media, Personalisation & CRO
Crafting an Effective Digital Marketing Strategy for Hotels
Capturing the attention of potential guests is more challenging now than ever before. With the increasing dominance of digital platforms, hotels must adopt advanced marketing strategies to stay ahead. A well-constructed digital marketing plan can significantly boost online visibility, increase... Read more
AI & Automation, CRM & Data
10 Highlights from SUGCON Europe 2025 in Antwerp, Belgium
Spring has well and truly sprung, and that can only mean one thing for the Sitecore community in Europe – it’s time for SUGCON Europe 2025! Antwerp, Belgium was the scene of this year’s gathering on the 3rd and 4th... Read more
Digital Marketing & Media, Personalisation & CRO
What is Digital Marketing?
Overview The term ‘digital marketing’ covers a wide range of marketing tactics, all executed on digital platforms. Nowadays, the majority of brands use digital marketing to appeal to customers, and it has become a crucial part of marketing for businesses... Read more
AI & Automation, Personalisation & CRO
AI in Digital Marketing
More than 88% of brands use AI in Digital Marketing. The days of mass marketing blasts are fading faster than ever. Today’s consumers crave personalised experiences, and digital marketing needs to adapt. AI (Artificial Intelligence) is transforming the way we... Read more
Financial Services, AI & Automation
The Financial Services Sector: Cybersecurity in 2025
Introduction As financial services become increasingly digitalised, the need for strong cybersecurity is rising. Due to its nature, the financial services sector faces a higher number of threats than most industries; sensitive customer data as well as financial information makes... Read more