The right ecommerce platform for your business is more crucial than ever. Among the long list of options available, one name that consistently emerges at the forefront is BigCommerce. But, what is BigCommerce, and why is it the platform of choice for tens of thousands of businesses worldwide?
BigCommerce is a leading open SaaS ecommerce platform, serving businesses ranging from ambitious startups to established global brands. Since its launch in 2009, BigCommerce has consistently pushed the boundaries of ecommerce technology, and today powers tens of thousands of B2C and B2B merchants across 150 countries. In 2025, BigCommerce’s parent organisation rebranded as Commerce — a family of products that brings together BigCommerce, Feedonomics (data feed management), and Makeswift (visual page building) — which is why you’ll now see the platform described as “BigCommerce, powered by Commerce”.
BigCommerce’s architecture is optimised for high performance and scalability. It enables businesses to easily manage and scale their online presence without the complexities and technical overhead commonly associated with online store management. This ease of use does not come at the expense of power or flexibility: BigCommerce offers a robust feature set that allows merchants to extensively customise their stores to match their brand and meet their customers’ needs — whether they build on native storefronts or go fully headless.
BigCommerce stands out for its scalability, supporting businesses as they evolve from small startups to international enterprises. Its open SaaS approach — combining the reliability of a hosted platform with the openness of extensive APIs — allows for custom solutions that grow with your business, ensuring your ecommerce platform is never a limitation to your expansion. Multi-storefront, multi-language, and multi-currency capabilities make international growth part of the platform rather than a bolt-on.
From advanced SEO tools to integrated payments — including native BigCommerce Payments — the platform offers a comprehensive all-in-one solution. Merchants can leverage out-of-the-box features and an extensive app marketplace to extend functionality without heavy custom development, and B2B Edition adds quoting, purchase-order automation, price lists, and corporate account management for wholesale operations.
BigCommerce boasts an average uptime of 99.99%, ensuring that your store is always open for business. This reliability is crucial for maintaining customer trust and maximising sales opportunities.
BigCommerce is also a consistent leader in B2B ecommerce: in the 2026 Paradigm B2B Combine, BigCommerce B2B Edition earned a perfect 24 out of 24 medals across the midmarket and enterprise editions — for the fourth consecutive year. That sustained recognition, alongside a customer base spanning retail sectors from home and garden to apparel and automotive, demonstrates the platform’s flexibility and appeal to a wide range of ecommerce ventures.
BigCommerce distinguishes itself in the crowded ecommerce space by providing a suite of features designed to meet the complex requirements of today’s online retailers. Its platform combines simplicity with robust functionality, allowing businesses to launch, manage, and scale their online stores efficiently. Some of the key BigCommerce features that make it a popular choice for ambitious brands include:
BigCommerce pricing is designed to meet a wide range of business needs, enabling growth from startup to enterprise level. The current plans are Core (for new businesses), Growth (for established businesses scaling towards six-figure sales), and Scale (for fast-growing brands), with the Performance tier and custom enterprise agreements serving high-volume operations with complex requirements. A fully functional 15-day free trial is available, with no card details required. This tiered approach ensures businesses only pay for the features they require at each stage, with the option to upgrade as their online presence grows — we’ve broken down the detail in our guide to BigCommerce pricing.
Selecting the right BigCommerce agency is a critical decision for ecommerce businesses aiming to enhance their online presence and sales. A specialised BigCommerce agency, like Remarkable, offers expert services in developing, fine-tuning, and expanding online stores on the BigCommerce platform. As a certified BigCommerce partner, we bring a wealth of experience in custom web design, headless and composable builds, SEO optimisation, digital marketing strategies, and seamless integration with third-party apps — tailored to fit each client’s unique business needs. From the initial stages of setting up your ecommerce store to scaling into new markets and channels, partnering with an accredited specialist ensures you have access to top-tier expertise and innovative solutions. Contact us to talk through whether BigCommerce is the right fit for your roadmap.
