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How Much Does Optimizely Cost? Pricing Explained

16 October 2026

By: Remarkable

Categories: Experience Platforms & Operations, Optimizely, Strategy & Consulting

Optimizely doesn’t publish its prices. Every plan is quoted individually, based on which products you need, your traffic, the number of sites and the support you want. The one exception is a free Feature Experimentation plan for feature flags. Independent benchmarks put a typical annual Optimizely contract at around £60,000, with deals ranging from about £20,000 to £200,000 a year. AI through the Optimizely Agent Platform (formerly Opal) is charged in usage credits, beyond a small free monthly allowance, and implementation is a separate cost on top of the licence.

This guide explains how Optimizely pricing works, what drives the cost of each product, what to budget beyond the licence, and how to get an accurate figure for your organisation. It also covers Episerver pricing, for organisations still running Episerver-era platforms.

How Optimizely pricing works

Optimizely’s pricing page doesn’t list plans or prices. It asks you to request a quote, because each plan is packaged for the organisation buying it. Prices are agreed annually, usually on contracts of one to three years, and each product is licensed separately. Buying several products together as part of Optimizely One is usually cheaper than buying them one at a time.

As a guide to the scale of investment, the procurement platform Vendr reports a median Optimizely contract of around £60,000 a year across more than 100 deals, with a range of roughly £20,000 to £200,000 (converted from US dollars). Treat those figures as a benchmark rather than a quote: your price depends on what you buy and how you use it.

What drives the cost of each Optimizely product

ProductWhat it doesMain cost drivers
Optimizely CMS (PaaS or SaaS)Content management for websites and digital experiencesNamed users, plus content items (SaaS) or pageviews (PaaS), and the number of sites and environments
Web ExperimentationBrowser-side A/B and multivariate testingMonthly tracked users or impressions, number of projects and domains
Feature ExperimentationFeature flags and server-side testingMonthly active users. A free plan covers basic feature flags.
PersonalizationTargeted experiences for audiencesTraffic and the scale of personalisation
Configured Commerce (B2B) and Commerce Connect (B2C)Ecommerce for business buyers and consumersOrder volume, sites and markets
Content Marketing PlatformContent planning, collaboration and asset managementUsers and modules
Optimizely Data PlatformCustomer data and audiencesCustomer profiles and data volume
Optimizely Agent Platform (formerly Opal)AI agents, chat and workflows across the Optimizely suiteUsage credits, with a free monthly allowance until the end of 2026

Across all products, the factors that move a quote most are the products you choose, your traffic, the number of sites, brands and markets, contract length, the support level you need and, for CMS, whether you run on Optimizely’s SaaS platform or the PaaS version.

Is there a free version of Optimizely?

Only for feature flags. Optimizely’s free Feature Experimentation plan includes feature flags, controlled rollouts and one experiment at a time. There is no free version of Optimizely CMS, Web Experimentation or Commerce. Our guide to whether Optimizely is free explains what the free plan includes and when teams outgrow it.

AI: the Agent Platform (formerly Opal) is an extra cost

Optimizely’s AI is sold separately from its products. In September 2026 Optimizely renamed Opal: it is now the Optimizely Agent Platform, and its AI assistant is called Mark. Optimizely has also announced its own marketing-trained Mark AI models, which it says are coming soon. The Agent Platform adds AI agents, chat and automated workflows across the suite, from content creation and translation in the CMS and Content Marketing Platform to test ideas and analysis in experimentation and agents for commerce. It is charged in usage credits. Each instance gets 200 free credits a month until 31 December 2026, and heavier use needs a paid credit plan, so budget for it on top of your product licences.

The costs beyond the licence

The licence is only part of the total cost of ownership. Budget for:

  • Implementation: design, build, content migration and integration with your CRM, analytics, search and other systems
  • Upgrades: moving older platforms to current versions such as CMS 12 or CMS 13. See our Optimizely upgrades service.
  • Ongoing support and development once you have launched
  • Experimentation resource: someone to plan, build and analyse tests, so the experimentation licence pays for itself
  • Training for editors, marketers and developers

Implementation often costs as much as, or more than, the first year’s licence, so price the two together when you compare platforms.

Episerver pricing

Episerver became Optimizely after Episerver acquired Optimizely in 2020 and took on its name in 2021, so Episerver CMS, Commerce and DXC are now sold as Optimizely products. There is no separate Episerver price list any more. Organisations still running Episerver-era platforms renew on Optimizely’s current packaging, and older versions usually need an upgrade before they can use newer features. If you are on an Episerver platform, the most useful first step is a review of your current licence and version, so you know what renewal and upgrade will cost before you negotiate.

How to get an accurate Optimizely quote

  1. List the outcomes you need: a new website, ecommerce, experimentation, personalisation or a combination.
  2. Work out which Optimizely products those outcomes require, and which you could add later.
  3. Gather your traffic, number of sites, brands and markets, and the systems Optimizely must integrate with.
  4. Agree hosting, security and support requirements with IT.
  5. Price the implementation and ongoing support alongside the licence, so you compare total cost of ownership.

As an Optimizely Platinum Solution Partner, Remarkable can scope the right products and package with you and provide a combined estimate for licence and implementation. Get an Optimizely quote.

Optimizely pricing FAQs

How much does Optimizely cost per year?

Optimizely doesn’t publish prices, and every plan is quoted individually. The procurement platform Vendr reports a median contract of around £60,000 a year, with deals ranging from roughly £20,000 to £200,000 (converted from US dollars). AI through the Optimizely Agent Platform (formerly Opal) and implementation are additional costs.

Does Optimizely publish its pricing?

No. Optimizely’s pricing page asks you to request a quote, because each plan is packaged for the organisation buying it. The only published price is the free Feature Experimentation plan.

Is Optimizely free?

Only for feature flags. A free Feature Experimentation plan includes feature flags, controlled rollouts and one experiment at a time. Optimizely CMS, Web Experimentation and Commerce are paid products.

Does Optimizely include AI in the price?

Only a small allowance. The Optimizely Agent Platform (formerly Opal) is charged in usage credits. Each instance gets 200 free credits a month until 31 December 2026, and heavier use is paid.

Is Episerver pricing the same as Optimizely pricing?

Yes. Episerver became Optimizely in 2021, so Episerver products are now licensed as Optimizely products on Optimizely’s current packaging.

How much does it cost to implement Optimizely?

It depends on the number of sites, integrations, content migration and design work involved. Implementation often costs as much as, or more than, the first year’s licence. Ask us for a quote covering both.

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