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Salesforce consultancy CRM, data and agentic AI, connected to real customer outcomes

Whether you need a new Salesforce partner, help connecting Sales, Service, Marketing and Data Cloud into a single customer view, or an AI layer built on Agentforce, Remarkable can help.

What does a Salesforce consultancy do?

Remarkable is an independent UK Salesforce consultancy. We help enterprise brands plan, implement and get more value from Agentforce Sales, Service, Marketing and Data 360, and connect Salesforce to the websites, content platforms and AI tools their customers actually use.

Salesforce is built to hold one complete view of a customer, keeping every interaction, preference and purchase in a single place. But a CRM only earns its value once that view reaches beyond the CRM itself, into the website a customer visits, the app they use, the message that remembers their last conversation.

We help brands build that connection, linking Salesforce to the content platforms, data layers and AI tools that shape the experience customers actually have – not just the record of it that your team keeps.

What is Salesforce?

Salesforce is a cloud-based CRM platform that helps businesses manage every customer relationship in one system. Since 2025, Salesforce has been rebranding its products under the Agentforce banner. Remarkable delivers across the full stack, including:

  • Agentforce Sales (formerly Sales Cloud) — pipeline, lead and opportunity management, with AI agents that can qualify leads and schedule meetings
  • Agentforce Service (formerly Service Cloud) — case management, routing and support analytics, with AI agents that can resolve cases directly
  • Agentforce Marketing (formerly Marketing Cloud) — journey orchestration and personalisation across email, SMS, social and paid
  • Data 360 (formerly Data Cloud) — Salesforce’s unified data platform, harmonising data from any source into a single customer profile
  • Agentforce AI (formerly Einstein) — the AI engine underpinning agents across the whole Agentforce 360 ecosystem

Why Remarkable + Salesforce? Why choose Remarkable for Salesforce?

  • Independent, vendor-neutral advice — Remarkable isn’t tied to Salesforce sales targets, so we can tell you honestly where Salesforce fits, which clouds you actually need, and where another platform would serve you better.
  • One connected customer view — we integrate Salesforce with the right content, commerce and data platforms, so Sales, Service and Marketing are all working from the same customer intelligence.
  • AI-native from the get-go — Remarkable is part of the Anthropic partner programme and one of the world’s first Vercel Agent Foundations Certified agencies. We bring an independent, agent-first perspective to how Agentforce fits your wider AI strategy, rather than treating it as a bolt-on.
  • Human enablement, always – We don’t stop at migration: we’ll ensure your teams are equipped to get the best out of your platform, wherever you are in your Salesforce journey.

Is your Salesforce data ready for Agentforce?

Salesforce’s shift from Sales, Service and Marketing Cloud to an AI-agent-first Agentforce platform mirrors a broader change happening across all systems. The brands getting the most out of that shift aren’t the ones bolting AI onto existing CRM workflows: they’re the ones whose underlying data is clean, connected and well-structured enough for an AI agent to act on it safely and efficiently.

We do this across CRM and data engagements, and it’s exactly what Agentforce depends on to work well. We bring that same agent-first thinking to Salesforce implementations, not just to websites and content platforms.

How do Salesforce and Contentful work together?

Salesforce has signed a definitive agreement to acquire Contentful, bringing one of the world’s leading CRM and customer data platforms together with one of the most mature structured content platforms on the market. Remarkable is already a Contentful implementation partner, so for clients running (or considering) both platforms, we can plan the CRM, data and content architecture as one connected system from the outset, rather than integrating two vendors after the fact.

Salesforce knows who your customers are and what they’ve done, and Contentful knows how to deliver the right content, including AI agents, to the right channel at the right moment. As that combination matures, clients on both platforms will be well placed to act on it early.

Salesforce Insights

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Salesforce FAQs

What is Salesforce?

Salesforce is a customer relationship management (CRM) platform that helps manage customer data, sales, and service operations in one place.

How do I choose a Salesforce consultancy in the UK?

Look for a consultancy that understands your data and wider platforms, not just Salesforce configuration. Ask how they connect CRM to your website, content and AI tools, how they prepare data for Agentforce, and how they train your teams. Remarkable covers all three.

How much does a Salesforce implementation cost?

Cost depends on which clouds you use, how many systems need connecting and the state of your data. Remarkable usually starts with the Digital Estate Diagnostic, a fixed-fee, three-week review that scores your Salesforce estate and the platforms around it, so you get a clear scope before committing to a larger budget.

How long does a Salesforce implementation take?

A single cloud for one team is far quicker than a multi-cloud programme with Data 360 and AI agents. Timelines depend mostly on data quality and integrations. Remarkable plans in phases, so teams start getting value early rather than waiting for one large launch.

How do we get our data ready for Agentforce?

Agentforce AI agents act on your CRM data, so it needs to be clean, connected and clearly owned. Remarkable audits data quality, removes duplicates, connects missing sources through Data 360 and sets governance rules, so agents can qualify leads or resolve cases safely and accurately.

What is Data 360 and do we need it?

Data 360, formerly Data Cloud, is Salesforce’s data platform. It brings customer data from any source into one profile. You need it if customer data is spread across several systems and you want AI agents or personalisation to use all of it. Remarkable helps decide whether it’s worth it for your estate.

What happened to Sales Cloud, Service Cloud and Einstein?

Since 2025, Salesforce has renamed its products under the Agentforce brand. Sales Cloud is now Agentforce Sales, Service Cloud is Agentforce Service, Marketing Cloud is Agentforce Marketing, Data Cloud is Data 360, and Einstein is Agentforce AI. Remarkable works across the full Agentforce 360 range.

How do Salesforce and Contentful work together?

Salesforce has agreed to acquire Contentful. Salesforce holds who your customers are and what they’ve done, and Contentful delivers the right content to each channel. Remarkable is already a Contentful implementation partner, so we can plan CRM, data and content as one connected system.

Paying for Salesforce clouds you are not fully using?

With Agentforce now switched on by default, data quality and ownership matter more than ever. The Digital Estate Diagnostic scores your Salesforce estate, and the platforms around it, in three weeks, for a fixed fee.

Ready to talk about a different approach to transformation?

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