Insights
Insight-driven, quality-focused content written by the experts.
Agentic Orchestration, Content & Experience
October 23, 2024
Introducing Sitecore Stream, Sitecore’s biggest AI play to date
It seems like a long time ago since we were sitting in the front row of the SUGCON Europe keynote address...
Channel Optimisation, CRM & Data
October 23, 2024
How Accurate Customer Data Boosts Personalisation And Sales
CRM & Data, Salesforce
October 15, 2024
The hidden cost of Siloed Data
Companies collect vast amounts of customer data daily, however, without a unified strategy to manage this data, businesses often find...
CRM & Data, Salesforce
October 7, 2024
The Hidden Costs of Siloed Data: How It’s Impacting Your Revenue
Companies collect vast amounts of customer data daily, however, without a unified strategy to manage this data, businesses often find...
Agentic Orchestration, CRM & Data
September 29, 2024
From Issue to Resolution: Speeding Up Customer Support with Salesforce Service Cloud Quick Start
Efficient customer support is the backbone of any successful business. Delays in handling customer issues not only damage your reputation...
CRM & Data, Salesforce
September 8, 2024
Benefits of Conducting a Salesforce Health Check Assessment
Property and Hospitality, Agentic Orchestration
July 31, 2024
Artificial Intelligence in Hotels
8% of guests feel that AI improves their hotel booking and stay experiences, but why is that? In early stages,...
Property and Hospitality, Travel & Transport
July 23, 2024
Creating Successful Hotel PPC Campaigns
All hotels share a common goal, increasing occupancy rates. But, how is this achieved at a time when digital marketing...
Content & Experience, Digital Marketing
July 22, 2024
Sitecore Digital Marketing: Maximising Your Online Presence
The global digital advertising and marketing market for 2024 is estimated at $667 billion and is projected to reach $786.2...
CRM & Data, Salesforce
July 22, 2024
Salesforce Analytics
Nearly 80% of users have rated Salesforce Analytics Cloud “excellent” or “good”. Salesforce Analytics Cloud is a very powerful tool,...
Content & Experience, CRM & Data
July 17, 2024
Optimizely Amplitude Integration
87% of marketers believe that data is the most under-utilised asset within their company. Having access to actionable data is...