Insights

Insight-driven, quality-focused content written by the experts.

Commerce & Experience Platforms, Customer Experience (CX)

THE SECRET TO CUSTOMER RETENTION UNLOCKED

As we race through the early months of 2022, the repercussions of the last couple of years in retail are becoming crystal clear: buying behaviour is changing. As many as 75% of US consumers switched to a new store, product or buying... Read more
CRM & Data, Customer Experience (CX)

PERSONALISATION, WHAT IS IT REALLY?

Remember the first mass email you ever received with your name in the subject line? For the first time in a while, you felt like you mattered in the brand more than a number on some online spreadsheet, and in... Read more
Commerce & Experience Platforms, Customer Experience (CX)

How much does Episerver cost?

If you’re considering your options for a new Digital Experience Platform (DXP) for your organisation then Episerver (now Optimizely) is a worthwhile investment. After experiencing an Episerver demo the most common question asked is: ‘How much does Episerver cost?’ The... Read more
Remarkable News, Commerce & Experience Platforms

Former Big Brand Ideas marketing specialist, Hayley Bonnick joins Ultimedia

Ultimedia has appointed Hayley Bonnick as Head of Marketing. The former Big Brand Ideas marketing manager, joins the Episerver (Optmizely) specialists to grow the firm’s global presence and help deliver the organisation’s ambitious growth plans. The Manchester based digital agency is one... Read more
CRM & Data, Customer Experience (CX)

What Is A Customer Data Platform? CDPs Explained

Developments in technology over the last decade have drastically shifted the way that users interact with businesses, placing customers at the heart of experiences to offer tailored interactions that drive conversions. Sourcing the right tools to deliver this is therefore... Read more
Commerce & Experience Platforms, Optimizely

Episerver DXC

Episerver DXC or Digital Experience Cloud is a combination of digital product offerings which can be used in many combinations for different business challenges. The whole map of the digital offerings in Episerver DXC (now Optimizely) briefly consists of the following... Read more
Commerce & Experience Platforms, Customer Experience (CX)

Episerver Ecommerce

We live in a digital world, where almost everything we need can be accessed at a click of a button and each interaction with our chosen brands become more and more personalised. For businesses, this means it’s critical to have... Read more
Customer Experience (CX), Optimizely

Google Optimize vs Optimizely

Optimisation tools can be what differentiates your organisation from the competition. Google Optimize and Optimizely both have powerful CRO capabilities suited for enterprise-level standards. Understanding the strengths and weaknesses between the two can help you determine which tool is best for your... Read more

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