Insights
Insight-driven, quality-focused content written by the experts.
AI & Automation, Commerce & Experience Platforms
Abandoned Cart Automation in Sitecore Send
With the average cart abandonment rate at over 70% according to Baymard Institute it’s no surprise that e-commerce clients focus significant effort around cart abandonment strategies. Cart abandonment occurs when a shopper adds a product to the online cart of... Read more
Ecommerce, AI & Automation
Maintaining Quality Customer Experience During Peak Sale Seasons
Sale seasons are the biggest shopping times for home and furniture brands. But with this influx of customers, maintaining a gold standard of customer service can prove challenging. To meet this challenge head-on, digital transformation is not an option; it’s... Read more
Customer Experience (CX), Design and Build
Sagittarius proudly supports BIMA Digital Day
The twelfth annual BIMA Digital Day took place on Wednesday 8th November and Sagittarius were delighted to receive an invite to attend The Green School for Girls in Isleworth in what was set to be a thoroughly enjoyable event. What... Read more
Customer Experience (CX), CX Strategy & Transformation
Introducing Sitecore in School with BIMA Digital Day
This year I was lucky enough to take part in BIMA Digital Day. Digital Day is aimed at 11-16-year-olds and sees digital professionals head to schools for a day to inspire students and give them insight into the world of... Read more
Remarkable News, Customer Experience (CX)
YPO Wins Best B2B Ecommerce Website
Sagittarius, a leading digital agency, is thrilled to announce that our work with a long-standing client, YPO, a leading public sector procurement organisation, has received the ultimate recognition by being awarded Best B2B Ecommerce Website of the year at the... Read more
Ecommerce, Commerce & Experience Platforms
Driving Loyalty During Financial Crisis
In the summer of 2023, sofa giant DFS claimed that the highest mortgage rates since 2008 have “depressed sales volumes by 15% to 20% across the market.” Inflation outpacing wages, fewer first-time buyers, and falling housing prices deterring people from... Read more
Ecommerce, AI & Automation
Designing the perfect basket: The hidden secret of e-commerce success
Inventory management can make or break an online store. It’s about optimizing stock levels, ensuring products are readily available when customers need them, and minimizing excess inventory that can tie up capital. Whilst brands can look to make improvements in... Read more
Commerce & Experience Platforms, Customer Experience (CX)
Sitecore Connect: Unleashing the Power
Maintaining an engaging customer experience and personalised online presence is crucial for businesses. Sitecore, a leading digital experience platform, has been transformative in this sphere and one of the key components that elevates Sitecore’s capabilities in the new composable world... Read more