Insights

Insight-driven, quality-focused content written by the experts.

AI & Automation, Customer Experience (CX)

The Future of E-commerce with AI

In the last few months, we have observed rapid development of new generative AI systems coming to life and very quickly changing how we work and understand the day-to-day experience of the web, with ChatGPT being the centre of attention.... Read more
AI & Automation, Customer Experience (CX)

4 Ways ChatGPT Can Increase Productivity in UX

Have you ever wondered how you could use large language models to streamline your process as a UX designer? Have you ever thought about using large language models like Chat GPT to enhance your workflow? In this blog post, we’ll... Read more
CRM & Data, Digital Marketing & Media

Optimizely Google Analytics

Optimizely users are able to utilise both Google Analytics and Optimizely Analytics to obtain deeper insights than just one tool alone would harbour. When working with analytics focused technology, organisations are able to make data driven decisions for future digital... Read more
Commerce & Experience Platforms, Customer Experience (CX)

6 COMPETITIVE ADVANTAGES SUSTAINABLE WEBSITE CAN GIVE YOUR BRAND

With hundreds of other priorities, sustainability can often be seen as a tick box exercise that companies feel they should do. But are brands missing opportunities to leverage sustainable marketing for competitive advantage?  Our research suggests so. In 2021 three... Read more
Commerce & Experience Platforms, Customer Experience (CX)

GETTING YOUR WEBSITE RAMADAN-READY: A GUIDE TO FORGING LONG LASTING RELATIONSHIPS WITH YOUR CUSTOMERS DURING RAMADAN

Ramadan is a significant event in the Islamic calendar, observed by over 1 billion Muslims worldwide. With the increasing reliance on the internet for information, resources, and inspiration, it’s essential for businesses and organisations with an online presence to have... Read more
Digital Marketing & Media, Optimizely

Email Marketing For Insurance Companies

99% of email owners look at their inboxes at least once a day. Making email marketing for insurance companies a cost-effective and highly efficient strategy for marketing teams to create a direct channel of communication between customers and their brand.... Read more
Commerce & Experience Platforms, Personalisation & CRO

CONTENT MARKETING FOR MANUFACTURING COMPANIES: WHERE DO YOU BEGIN?

For most manufacturing brands, having a solid industrial content marketing strategy is key to engage and retain customers. 79% of businesses rely on content marketing to produce high-quality leads.  Yet in general, many manufacturers have been slower to adopt this approach... Read more
Customer Experience (CX), Optimizely

SEO For Insurance Companies

Google processes over 8.5 billion searches daily and almost monopolises the search engine space with a global market share of 91.88%. This makes Google a highly valuable channel and tool in SEO for insurance companies and the north-star to follow... Read more

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