Insights

Whilst everyone is talking about artificial intelligence (AI), two terms often come up: Large Language Models (LLMs) and Machine Learning (ML). While they are related, they serve different purposes and have unique strengths. Understanding the difference between LLMs and ML,... Read more

AI is no longer just a buzzword in content operations. It’s becoming the backbone of how marketing teams plan, create, and deliver personalised experiences. Sitecore Content Hub, as the central content engine in Sitecore’s composable DXP, integrates powerful AI features... Read more

The End of the Click Era Clicks once defined SEO. Top rank = click = traffic = conversion but that cycle is now broken. Google’s AI Overviews now deliver immediate summaries, ads included, often in place of the click. Google’s... Read more

Two Days. One Mission: Redefine What’s Possible Day 1: Partner Forum & OMVP Summit Behind closed doors, Optimizely partners got a front-row seat to the future. Executive briefings, product deep-dives, and the big reveal: Opal’s agent orchestration.  We rolled up... Read more

This week, around 1,500 customers, partners, and industry leaders gathered in San Diego for Opticon, Optimizely’s flagship conference. While I wasn’t on the ground myself, several of our Optimizely OMVP colleagues were, and their takeaways made it clear: AI isn’t... Read more

In a time when brands need consistency, agility, and authenticity across channels, having an AI-powered helper that “knows” your brand can be a game changer. Sitecore Stream offers just that, a way to build a Brand Kit that powers a... Read more

Customers are the very people our websites are built for, yet too often, their voices are left out of the conversations that shape these experiences. Between what customers truly need and what businesses assume they need lies a gap –... Read more

Upgrading Optimizely CMS for the Modern Digital Experience For organisations on previous version of the Optimizely CMS, the shift to CMS 12 represents more than a version change: it’s a strategic upgrade to a modern, secure, and future-proof platform. Businesses... Read more