Industry Expertise Sector focussed reports
Download our leading industry reports on the latest trends and digital maturity, filled with valuable data to ensure you stay ahead within your sector.
Download our leading industry reports on the latest trends and digital maturity, filled with valuable data to ensure you stay ahead within your sector.
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The Top 20 UK Insurance Firms Digital Maturity 2026 Report evaluates twenty leading insurers across 10 critical digital metrics. The findings challenge assumptions about which brands are leading, which are lagging, and where the real commercial risks and opportunities sit.
The metrics evaluated include:
The 2026 Digital Maturity Report for UK Retail Banking delivers the most comprehensive analysis of the digital performance of the UK’s top 20 banks. It reveals how effectively each institution is converting digital investment into customer outcomes, highlighting the widening gap between digital leaders and laggards.
The report uncovers key insights across ten pillars of digital maturity, including:
The 2024 Digital Maturity Report for Hotel Groups shares in depth research and analysis of the digital effectiveness of the world’s leading 20 hotel groups and hotel digital transformation. The report uncovers unique insights and findings across 12 core aspects of digital, including:
Our report uses research and analysis of the commerce competency based on 10 key aspects of commerce including:
Using industry tools, collected data and best practices, we’ve identified Home and Furniture brands who are getting it right, and those who are still falling short of their competitors. We also make suggestions on where brands can invest to improve each of these aspects.
The 2024 Digital Maturity Report for Airlines shares in depth research and analysis of the digital effectiveness of the world’s leading 50 airlines and airline digital transformation. The report uncovers unique insights and findings across 11 core aspects of digital, including:
The 2024 Digital Maturity Report for Asset Management shares in depth research and analysis of the digital effectiveness of the world’s leading 50 asset management firms. The report uncovers unique insights and findings across 11 core aspects of digital, including:
Featuring in-depth research and analysis on the challenges currently faced by the financial sector in the UK, GCC, and DACH. Discover key trends and industry shifts that are shaping the future of finance, such as:
The 2023 Digital Maturity Report for the Global Insurance Sector includes unique research and analysis of the digital effectiveness of the top 100 insurance companies across the globe. The report highlights the findings across 10 core aspects of digital, including:
The financial sector has always been at the very forefront of data-driven innovation.
Between rising compliance requirements and the rapid digitalisation of processes, today’s banks, insurance companies and financial services providers are some of the heaviest users of data in the world.
In this report, we look at why so many businesses in the financial sector value customer data enough to collect it, while so few manage to make the most of it.
Our research is based on surveys of over 200 decision makers from UK-based financial businesses including a range of banks, insurers and service providers. And it reveals both why customer data is often hard to use and what leaders are doing to use it more effectively.
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