Insights
Insight-driven, quality-focused content written by the experts.
Customer Experience (CX), Optimizely
Optimizely Visual Editor
The Optimizely visual editor makes creating a user friendly website simple. A good user experience (UX) on your website can be the key to success. Continuous improvement is key, and one of the most powerful ways to achieve this is... Read more
Events, AI & Automation
Driving Digital Experience with Sitecore at Gitex 2024
Driving Digital Experience Innovation with Sitecore Gitex Global 2024 in Dubai served as a premier global platform for tech leaders and innovators, and Sitecore’s presence—strengthened by its strategic platinum partner Remarkable (formerly know as Sagittarius)—made a powerful impression. From the... Read more
CRM & Data, Customer Experience (CX)
The hidden cost of Siloed Data
Companies collect vast amounts of customer data daily, however, without a unified strategy to manage this data, businesses often find themselves dealing with siloed information. Therefore, critical customer insights are scattered across departments, systems, and platforms. This disorganisation can severely... Read more
Commerce & Experience Platforms, Customer Experience (CX)
Unlocking Creativity with Sitecore XM Cloud Components
Creativity has become a key differentiator for brands. Brands should be continuously searching for ways to bring fresh, engaging content to their audiences while maintaining efficiency and consistency. Enter Sitecore XM Cloud’s components. Components is a powerful tool within Sitecore’s... Read more
CRM & Data, Customer Experience (CX)
The Hidden Costs of Siloed Data: How It’s Impacting Your Revenue
Companies collect vast amounts of customer data daily, however, without a unified strategy to manage this data, businesses often find themselves dealing with siloed information. Therefore, critical customer insights are scattered across departments, systems, and platforms. This disorganisation can severely... Read more
AI & Automation, CRM & Data
From Issue to Resolution: Speeding Up Customer Support with Salesforce Service Cloud Quick Start
Efficient customer support is the backbone of any successful business. Delays in handling customer issues not only damage your reputation but can also lead to a loss of loyalty. With the Salesforce Service Cloud Quick Start, businesses can streamline their... Read more
Remarkable News, Commerce & Experience Platforms
Remarkable awarded Optimizely Platinum Partner status
Ultimedia, (now known as Remarkable) the UK’s fastest growing Optimizely partner has recently been awarded Platinum status by the platform vendor. Ultimedia was the first agency in the UK to be made an Optimizely partner (formerly known as Episerver) so... Read more