Insights

Insight-driven, quality-focused content written by the experts.

AI & Automation, CRM & Data

10 Signs You Need a Salesforce Health Check Assessment

Traffic recovery into content optimisation Read more
AI & Automation, CRM & Data

Artificial Intelligence in Hotels

8% of guests feel that AI improves their hotel booking and stay experiences, but why is that? In early stages, the main purpose behind employing artificial intelligence in hotels was the automation of repetitive tasks, as well as basic data... Read more
Commerce & Experience Platforms, Customer Experience (CX)

Sitecore vs WordPress

With over 76 million websites using a content management system, it can be hard to determine which one is best for your organisation. Two of the most popular platforms that often come to mind are Sitecore and WordPress.  WordPress is... Read more
AI & Automation, CRM & Data

Salesforce Analytics

Nearly 80% of users have rated Salesforce Analytics Cloud “excellent” or “good”. Salesforce Analytics Cloud is a very powerful tool, it’s beneficial particularly for organisations looking to improve their decision-making process.   What is Salesforce Analytics? Like many Salesforce products,... Read more
CRM & Data, Customer Experience (CX)

Optimizely Amplitude Integration

87% of marketers believe that data is the most under-utilised asset within their company. Having access to actionable data is key. It helps businesses to make informed decisions. Data is vital for both busy marketing and product teams to optimise... Read more
AI & Automation, CRM & Data

The Benefits of Using Salesforce CRM

Maintaining strong relationships with your customer base is crucial. Due to that, CRM systems have become essential tools that need to be implemented in organisations across all industries. Among the extensive range of Customer Relationship Management (CRM) solutions available, Salesforce... Read more
CRM & Data, Customer Experience (CX)

How Important is a Hotel CRM Software

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Commerce & Experience Platforms, Customer Experience (CX)

Sitecore CMS: A Guide

Businesses are continually searching for robust solutions to manage and deliver personalised experiences to their customers. Optimising your website’s content management system is essential to staying ahead of the competition. Whatever your goals, Sitecore CMS tools have the power to... Read more

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