Insights

Insight-driven, quality-focused content written by the experts.

Commerce & Experience Platforms, CRM & Data

SHOULD YOU BE USING A D2C MODEL?

Over the last few years, online shopping has become a huge part of commerce sales, with growth leaping nearly fivefold in the United Kingdom alone. Brands ahead of the curve are realising that selling solely via third party retailers is no longer... Read more
Commerce & Experience Platforms, Contentful

UNPICKING THE “MONOLITH” – WHAT YOUR ALL-IN-ONE MARKETING SOLUTION IS REALLY COSTING YOU

A brief look back It’s been a few years since Tim Berners-Lee conceived the Internet, and since the beginning, companies have recognised the usefulness of the platform to share information about themselves. The first websites were simple hypertext, but in... Read more
CRM & Data, Customer Experience (CX)

PERSONALISATION, WHAT IS IT REALLY?

Remember the first mass email you ever received with your name in the subject line? For the first time in a while, you felt like you mattered in the brand more than a number on some online spreadsheet, and in... Read more
CRM & Data, Customer Experience (CX)

What Is A Customer Data Platform? CDPs Explained

Developments in technology over the last decade have drastically shifted the way that users interact with businesses, placing customers at the heart of experiences to offer tailored interactions that drive conversions. Sourcing the right tools to deliver this is therefore... Read more
Commerce & Experience Platforms, Optimizely

Episerver vs Sitecore

Learn which Digital Experience Platform (DXP) is better when comparing Episerver vs Sitecore. Take a closer look at the key features of both technologies and which is best aligned with your business goals. Episerver and Sitecore at a glance Before... Read more
AI & Automation, CRM & Data

Financial Service Trends For Digital In 2022

Over the last two years, trends within the financial services industry have irrefutably been shaped by a post-pandemic world. Now, as we emerge from another year of uncertainty and constantly changing restrictions, priorities have shifted yet again. With more players... Read more
CRM & Data, Customer Experience (CX)

Customer centricity in the Construction sector

Most businesses would aim or claim to be customer-centric. In the Construction and Manufacturing sectors, very few would be able to prove it.  Defining who ‘the customer’ is can be the first and fundamental challenge. The next is to understand... Read more
CRM & Data, Digital Marketing & Media

Digital marketing in Construction and Manufacturing

Where we spend our money is always a hot topic. Perhaps never more so than now. With Budgeting season well and truly upon us – be it at work and/or at home – the decisions that we make today, or... Read more

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