Insights

Insight-driven, quality-focused content written by the experts.

Travel & Transport, Customer Experience (CX)

SEO for Airlines

With a staggering 68% of online travel experiences beginning with a search engine, SEO for airlines is a vital focus for brands that want to stand out. SEO (Search Engine Optimisation) remains one of the top ways to attract high-intent... Read more
Digital Marketing & Media, Personalisation & CRO

Crafting an Effective Digital Marketing Strategy for Hotels

Capturing the attention of potential guests is more challenging now than ever before. With the increasing dominance of digital platforms, hotels must adopt advanced marketing strategies to stay ahead. A well-constructed digital marketing plan can significantly boost online visibility, increase... Read more
Financial Services, Content Operations

From SEO to SGE: The New Rules of Digital Discoverability for Insurance Brands

For years, digital marketing and in-particular SEO (search engine optimisation), has been the frontline tactic for insurance brands looking to win online. Get your site ranking for the right keywords, and the quotes and conversions would follow. But the rules... Read more
Digital Marketing & Media, Personalisation & CRO

What is Digital Marketing?

Overview The term ‘digital marketing’ covers a wide range of marketing tactics, all executed on digital platforms. Nowadays, the majority of brands use digital marketing to appeal to customers, and it has become a crucial part of marketing for businesses... Read more
Content Operations, Digital Marketing & Media

The Google March 2025 Core Update: Who’s Up, Who’s Down & What’s Next?

Another month, another Google algorithm update shaking up the search rankings. The Google Core Update March 2025 is proving to be yet another ‘big one’, hitting websites hard and rewarding those who have been playing the long game with high-quality... Read more
AI & Automation, Personalisation & CRO

AI in Digital Marketing

More than 88% of brands use AI in Digital Marketing. The days of mass marketing blasts are fading faster than ever. Today’s consumers crave personalised experiences, and digital marketing needs to adapt. AI (Artificial Intelligence) is transforming the way we... Read more
Customer Experience (CX), Quality Assurance

The Power of Accessibility: Transforming SEO & Discoverability 

Why Accessibility Matters Beyond Compliance  Website accessibility is often framed as a legal requirement—an obligation to meet the Web Content Accessibility Guidelines (WCAG) and comply with regulations like the European Accessibility Act (Read more about what the EAA means for... Read more
Content Operations, Digital Marketing & Media

Staying Discoverable as Zero-Click Searches Dismantle Traditional Content Marketing 

For years, search marketing revolved around one goal: getting users to click through to your website. But in 2025, that playbook is becoming obsolete. The rise of zero-click searches means that Google, AI search engines, and other discovery platforms are... Read more

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