Insights

Insight-driven, quality-focused content written by the experts.

AI & Automation, Commerce & Experience Platforms

Abandoned Cart Automation in Sitecore Send

With the average cart abandonment rate at over 70% according to Baymard Institute it’s no surprise that e-commerce clients focus significant effort around cart abandonment strategies.  Cart abandonment occurs when a shopper adds a product to the online cart of... Read more
AI & Automation, CRM & Data

Optimizely Zaius

The leading provider of digital experience platform solutions is only getting stronger. Optimizely (formerly Episerver)  acquired Boston-based Zaius, a prominent customer data platform (CDP). This strategic move has shown Optimizely’s commitment to empowering organisations to unlock their digital potential. By... Read more
Ecommerce, AI & Automation

Maintaining Quality Customer Experience During Peak Sale Seasons

Sale seasons are the biggest shopping times for home and furniture brands. But with this influx of customers, maintaining a gold standard of customer service can prove challenging. To meet this challenge head-on, digital transformation is not an option; it’s... Read more
Customer Experience (CX), Design and Build

Sagittarius proudly supports BIMA Digital Day

The twelfth annual BIMA Digital Day took place on Wednesday 8th November and Sagittarius were delighted to receive an invite to attend The Green School for Girls in Isleworth in what was set to be a thoroughly enjoyable event.  What... Read more
Customer Experience (CX), CX Strategy & Transformation

Introducing Sitecore in School with BIMA Digital Day

This year I was lucky enough to take part in BIMA Digital Day. Digital Day is aimed at 11-16-year-olds and sees digital professionals head to schools for a day to inspire students and give them insight into the world of... Read more
Remarkable News, Customer Experience (CX)

YPO Wins Best B2B Ecommerce Website

Sagittarius, a leading digital agency, is thrilled to announce that our work with a long-standing client, YPO, a leading public sector procurement organisation, has received the ultimate recognition by being awarded Best B2B Ecommerce Website of the year at the... Read more
Commerce & Experience Platforms, Optimizely

Optimizely Visual Builder

Optimizely is a pioneering force in the digital experience space, and this is rapidly picking up pace as it scales up its offering. Opticon 2023 saw the announcement of lots of exciting things for the Optimizely product suite, especially marketing... Read more
Ecommerce, Commerce & Experience Platforms

Driving Loyalty During Financial Crisis

In the summer of 2023, sofa giant DFS claimed that the highest mortgage rates since 2008 have “depressed sales volumes by 15% to 20% across the market.” Inflation outpacing wages, fewer first-time buyers, and falling housing prices deterring people from... Read more

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