Insights

Insight-driven, quality-focused content written by the experts.

Content Operations, Customer Experience (CX)

Hexagon launches new website with Remarkable at HexagonLIVE 2025

We’re proud to share that Hexagon has just gone live with the first phase of its new global website hexagon.com, unveiled during HexagonLIVE 2025 in Las Vegas. It marks a major milestone in a far-reaching digital transformation initiative – and we’re honoured to... Read more
Customer Experience (CX), Digital Marketing & Media

Artificial Influence: Why UGC and Advocacy Will Shape the Future of Search

Right now, the rules of search, discovery, and influence are being rewritten (and it’s not by the robots, it’s by humans). We’re moving fast from a world where search engines just index content, to one where generative models synthesise, prioritise,... Read more
Travel & Transport, Content Operations

Getting Less Website Traffic? Are You Prepared for the Seismic Search Shift in Travel?

The travel and hospitality sector is facing a dramatic rewrite of the traditional SEO playbook. As generative AI and LLMs like ChatGPT, Perplexity, and Grok capture user attention, traditional search traffic is evaporating, and the implications for hotels, airlines, and... Read more
Content Operations, Digital Marketing & Media

AI Search in 2025: Why We Should Integrate, Not Overthink, SEO, AEO & GEO

The way we discover content, products and even brands online is changing. Fast. With AI reshaping the mechanics of search, new frameworks like Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO) have entered many digital marketer’s vocabulary. But while... Read more
Content Operations, Customer Experience (CX)

Google AI Mode is here: Universal to Unique. Information to Intelligence. Search Will Never Be the Same.

Last year, we were discussing AI Search as something experimental. Today, it’s (almost) the default. With the launch of Google AI Mode, digital marketers need to take note, because we’re not just witnessing a new feature, we’re seeing arguably the... Read more
Travel & Transport, AI & Automation

AI, Search and the Travel Revolution: 7 Takeaways from Our Conversation with Google’s Lalit Gupta

On 6 May 2025, we had the pleasure of hosting a future-focused conversation with Google’s Lalit Gupta to explore the evolution of AI, search, and its transformational impact on the travel and hospitality industry.   As user behaviour shifts, technologies mature,... Read more
Travel & Transport, Customer Experience (CX)

Travel PPC: 8 Essential Tips

Travel PPC remains one of the best ways for travel brands to amplify their brand, with many competitors fighting for customer’s hard-earned holiday budgets. With more customers looking to purchase their getaways online, holiday and airline digital transformation is crucial.... Read more
Travel & Transport, Customer Experience (CX)

SEO for Airlines

With a staggering 68% of online travel experiences beginning with a search engine, SEO for airlines is a vital focus for brands that want to stand out. SEO (Search Engine Optimisation) remains one of the top ways to attract high-intent... Read more

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