Insights
Insight-driven, quality-focused content written by the experts.
Insight-driven, quality-focused content written by the experts.
May 1, 2025
How is AI Transforming Travel Search? Evolving customer behaviour and cutting-edge AI technologies are redefining the travel and hospitality landscape,...
December 12, 2024
The 2025 travel industry is set to witness a profound transformation driven by shifting consumer expectations, technological advancements, and global...
June 19, 2024
When executed well, hotel email marketing generates an impressive £28 ROI for every £1 spent, delivering the highest marketing ROI...
June 5, 2024
Capturing the attention of potential guests and standing out among the competition in the hospitality industry is increasingly challenging. With...
May 24, 2024
AI and ML are highly effective in hotels’ revenue planning, with a 60% customer satisfaction rate. The number of hotels...
April 30, 2024
The hospitality industry is experiencing a huge shift, propelled by the relentless advancement of AI in hotels which is expected...
March 29, 2024
A staggering 73% of travellers now expect their travel providers to understand their individual needs and preferences. In the crowded...
March 18, 2024
Airlines are still recovering from the impact of the global pandemic and to try and regain customers, airline digital transformation...
March 1, 2024
73% of individuals using travel and hospitality services expressed the need for these providers to recognise and cater to their...
January 31, 2024
While artificial intelligence (AI) remains a relatively recent development, it is gaining widespread recognition, and one sector at the forefront...
January 31, 2024
The travel industry is regaining pace in 2024 and travellers are even more eager to get away. Travel and airline...
January 4, 2024
After attending two conferences, similar challenges surface between these industries. I recently attended the World Travel Market (WTM) in...