CRM & Data – Insights
Insight-driven, quality-focused content written by the experts.
Insight-driven, quality-focused content written by the experts.
June 19, 2024
When executed well, hotel email marketing generates an impressive £28 ROI for every £1 spent, delivering the highest marketing ROI...
May 24, 2024
AI and ML are highly effective in hotels’ revenue planning, with a 60% customer satisfaction rate. The number of hotels...
April 30, 2024
The hospitality industry is experiencing a huge shift, propelled by the relentless advancement of AI in hotels which is expected...
March 29, 2024
A staggering 73% of travellers now expect their travel providers to understand their individual needs and preferences. In the crowded...
March 18, 2024
Airlines are still recovering from the impact of the global pandemic and to try and regain customers, airline digital transformation...
March 14, 2024
74% of total travel and tourism revenue will be generated through online sales by 2027. Investing in robust airline marketing...
March 8, 2024
March 1, 2024
73% of individuals using travel and hospitality services expressed the need for these providers to recognise and cater to their...
January 10, 2024
Social media has become an integral part of our daily lives. With 4.95 billion users worldwide, accounting for around 60.49%...
January 4, 2024
Unify Data Consultancy explores how Web 3.0 and Blockchain will improve traveller experiences in 2023. You’ve no doubt...
January 4, 2024
After attending two conferences, similar challenges surface between these industries. I recently attended the World Travel Market (WTM) in...