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Remarkable’s Highlights from SUGCON Europe 2026 in London

21 April 2026

By: Rob McGovern, DXP Optimisation Consultant

Categories: Events, AI Agents & Automation, Experience Platforms & Operations, Sitecore

Another year, another SUGCON Europe in the bag. This year didn’t disappoint, with forty talks from Sitecore and the wider community across three tracks: Tech, Marketing, and—new this year—a Customer Showcase stage. Safe to say, there was plenty to get your teeth into.

Remarkable representing

Remarkable was delighted to be a Community Plus sponsor of the event this year as it’s one of the most valuable events on the global Sitecore calendar, and—even better—this year it took place in our hometown of London! 

The Remarkable team was out in force with Ian MacArthur, Global Chief Strategy Officer; Matt Dunn, VP of Platforms; and Peter Clisby, SVP of Technology and AI all in attendance.

Both Peter Clisby and I took to the stage. Peter spoke about Sitecore use cases for Microsoft Agent Framework and related Multi-Agent Architectures consuming models privately hosted via Microsoft Foundry. My talk revolved around the AI features of SitecoreAI and how they have evolved from the pre-SitecoreAI tools of Sitecore Stream and XM Cloud.

As Platinum Sitecore partners, this was a fantastic opportunity for us to showcase our knowledge and re-affirm our standing in the global community.

Robert McGovern presenting at SUGCON

Topics being discussed

Most of the talks and sideline discussions this year revolved around the potential of Agentic AI in some form.

Some of our highlights included: 

  • A keynote from Sitecore Global Vice President of Market Strategy and Growth, Scott Liewehr 
  • A panel with Sitecore’s Sean Broderick (Senior Director of Customer and Community Marketing), Ruadhán Barry (VP of Product Management), and Jacqueline Baxter (Director of Content Strategy and Content Design) 
  • A main stage look at the future of agentic workflows from Richard Potter, Director Digital Strategy at Microsoft Worldwide.

It was also fantastic to catch-up with our client George Chang, Senior Director of Digital Experience and Technology at Hexagon AB who spoke about the incredible journey that the company has been on over the last few years with rebuilding its entire digital platform on SitecoreAI alongside Remarkable.

George Chang talking at SUGCON

George delivered some impressive statistics for how Hexagon’s digital transformation has resulted in a 35% reduction in campaign launch cycles, a 30–40% expected cost savings on future brand rollouts through the shared design system, and a 45% increase in platform engagement due to improved UX, relevance and Sitecore Search. These figures go to show why Hexagon and Remarkable won the ‘Innovative Use of Sitecore’ award at the Sitecore Digital Impact Awards in 2025.

If you missed out on catching up with us at SUGCON Europe, feel free to get in touch and see how we can help you navigate the changing world of DXPs together.

the Remarkable team at SUGCON

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