Remarkable Unveils ‘Revolution’ - A New Operating Model for AI-Driven Growth 

FOR IMMEDIATE RELEASE

10 April 2026

Remarkable Unveils ‘Revolution’ – A New Operating Model for AI-Driven Growth

The customer experience consultancy introduces a perpetual growth model connecting strategy, technology, creativity, and data to help enterprise brands deliver measurable growth.

LONDON, 10 April 2026 — Customer experience consultancy Remarkable today announces the launch of Revolution, a new operating model designed to help enterprise organisations turn fragmented systems, siloed data and disconnected teams into a single, high-performing growth engine.

Revolution connects strategy, technology, creativity, and data into one integrated system, with artificial intelligence embedded throughout. It is built for enterprise brands looking to accelerate acquisition, improve retention, and increase customer lifetime value in an increasingly AI-driven landscape.

The launch addresses a familiar challenge: the gap between digital ambition and execution. When systems do not integrate, data is underutilised, and teams operate in silos, customer experience suffers and growth slows. Revolution is designed to close that gap by creating a continuously optimised model for performance.

Five things Revolution does that traditional transformation programmes do not:

• It connects, rather than replaces. Revolution integrates strategy, technology, creativity and data into one continuously improving system, rather than running them as parallel workstreams that rarely align.

• It embeds AI across the entire model. Rather than treating AI as a discrete initiative, Revolution deploys intelligent automation and AI agents wherever they will have the greatest operational impact -reducing overhead and freeing teams for higher-value work.

• It compounds over time. Insight from each cycle informs the next. Customer experience improves continuously, and transformation accelerates rather than stalls.

• It covers every growth lever. From CRM and data to channel optimisation, content, platforms and human enablement - Revolution spans the full stack of digital customer experience capability.

• It is measurable. Revolution is built around commercial outcomes: up to 40% efficiency gains in channel performance, up to 30% higher content engagement, a 20-40% uplift in CRM and data ROI, and up to 50% faster speed to market through modernised platforms.

Paul Stephen, CGO of Remarkable, said:

“The organisations winning today are not the ones with the biggest budgets — they are the ones that have learned to connect strategy, data, technology and creativity into a system that gets smarter over time. Revolution is that system. It is how we help our clients stop doing transformation and start doing growth.” 

Revolution is available to enterprise clients across financial services, retail and technology sectors. It operates as an ongoing engagement model, combining Remarkable’s consulting, platform, content and data capabilities into a single, integrated approach.

For more information, visit: remarkable.global/revolution

About Remarkable

Remarkable is a customer experience consultancy helping organisations achieve measurable digital growth. Through its Revolution programme — a cyclical, evidence-based approach to digital transformation — Remarkable works with clients across financial services, manufacturing and beyond to build the cross-channel capabilities that drive sustainable commercial performance. Remarkable has been navigating the digital landscape for over 50 years.

Media Contact 

Harriet Barley, Head of Marketing and Communications, Remarkable  

harriet.barley@remarkable.global