We help manufacturing leaders modernise operations, transform customer experiences, and unlock new revenue streams through intelligent platforms, connected ecosystems, and AI-driven innovation.
Manufacturing leaders face mounting pressure to deliver B2B customer experiences that rival B2C expectations – yet legacy systems, fragmented data, and disconnected commerce platforms create friction at every touchpoint. Customers demand self-service portals, real-time order visibility, and personalised engagement that traditional approaches simply cannot deliver.
Remarkable removes these barriers. We combine platform engineering, data intelligence, and AI-driven personalisation to transform fragmented customer interactions into connected, insight-rich experiences that strengthen relationships, accelerate sales cycles, and unlock measurable revenue growth.
Our Revolution programme transforms manufacturing customer experience foundations – connecting commerce, CRM, marketing automation, and content platforms into unified digital ecosystems that serve buyers, distributors, and partners seamlessly.
We help you:
The result: frictionless customer journeys, accelerated quote-to-order cycles, and data-driven insights that turn customer interactions into strategic growth opportunities.
Manufacturing customer transformation demands sophisticated platform engineering and intelligent data orchestration. We deploy enterprise solutions – Optimizely, Sitecore, Salesforce, Microsoft Dynamics 365 – purpose-built for complex B2B relationships.
Our expertise delivers:
We help manufacturing leaders deploy agile, composable platforms that respond to market dynamics, enable AI-driven customer engagement, and create trusted digital experiences that deepen relationships, improve win rates, and accelerate profitable growth.
Our report uses research and analysis of the commerce competency based on 10 key aspects of commerce including:
Using industry tools, collected data and best practices, we’ve identified Home and Furniture brands who are getting it right, and those who are still falling short of their competitors. We also make suggestions on where brands can invest to improve each of these aspects.
“We wanted an agency that could help with a range of projects across our businesses. We were also looking for an agency that had trusted and proven Sitecore development experience as well as a track record of helping clients leverage digital to provide insights, target customers, deliver personalised contextual marketing messages and personalise content based on previous interactions.”
Andrea Price, Global Head of Brand
“The rollout of a transformational design system and approach to building composable CX will deliver a step-change in performance by the end of 2025, and we’ll expand it throughout our brands over the coming years”
Josh Soffe, VP - Marketing, Data and Analytics
“The move from Sitecore XP to XM Cloud was a strategic move. By being early adopters, it means we enter 2025 with a modern stack and a myriad of new ways to turbocharge our marketing”
Paul Race, CMO
“The RMS system has made an incredible difference to the efficiency with which we operate, increasing report production by over 200%. The system has enabled us to successfully expand into new territories, with the ability to operate in native languages as standard.”
“Remarkable provide exceptional expertise, bringing true understanding to our lead generation business requirement. Their approach is personalised with a focus on achieving our ongoing KPI's. The team have consistently delivered results supporting our business growth…”
“Remarkable are big thinkers and utter Sitecore geniuses. Everyone I have worked with knows their stuff and is a pleasure to work with.”
“Remarkable understand how our business operates and has allowed us to drive sales through digital channels. They've provided us with a hugely successful e-commerce Sitecore website, an industry-leading B2B website, and a parallel French website solution.”
Nick Bishenden, Senior Marketing Manager
“With Remarkable at the helm, we felt at ease knowing they were on hand to deliver the success with the right technical support and guidance to answer any questions. Remarkable expertly planned the project to ensure quality control from the get-go and we felt that the communication from every point of contact at Sagittarius exceeded our expectations.”
Maria Soleli
“Remarkable have supported us in our homeowner lead generation campaigns for pre and post sales for a number of years now. We have a very complex business model of which Remarkable has taken the time to really understand. They are quick to respond to our business requirements and objectives, in an ever changing market. From a budget perspective they are efficient and effective in optimising our campaign strategy”
“Remarkable has done a great job improving our site stability and tackling long-term issues on our system. We’re now looking forward to further improving the user experience.”
Andy Parton, Digital Services Manager
September 9, 2025
Remarkable is pleased to announce the successful completion of a major digital transformation programme for CRU Group, a global leader...
January 4, 2024
After attending two conferences, similar challenges surface between these industries. I recently attended the World Travel Market (WTM) in...
August 29, 2023
As the line between B2C and B2B shopping behaviour blurs, the industrial equipment and B2B tools sector stands at the...
Manufacturing customer expectations have fundamentally shifted – transformation is no longer a future aspiration but an immediate competitive imperative. Buyers demand digital-first experiences, distributors expect seamless partner portals, and markets reward manufacturers who move decisively.
Remarkable brings together platform engineering, AI and data excellence, CX strategy, and human enablement to help manufacturing leaders modernise customer touchpoints, elevate digital experiences, and deliver measurable outcomes – higher conversion rates, improved customer lifetime value, and stronger competitive positioning.
We work with ambitious manufacturers who understand that customer experience is the new battleground. Those ready to move fast, deploy intelligently, and build connected experiences that drive sustainable growth and market leadership.
