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What is Optimizely? The complete guide to the platform

8 January 2024

By: Remarkable

Categories: Content & Experience, Experience Platforms & Operations, Optimizely

What is Optimizely?

Optimizely is a leading Digital Experience Platform (DXP) that empowers organisations to manage and optimise their digital content and customer experience across multiple touchpoints with ease.

Optimizely, formerly Episerver, offers a variety of tools designed for marketers and other teams including experimentation, content management, personalisation and commerce tools all designed to help get the most out of their digital platform. The platform gives organisations sector-wide the power to elevate their digital performance. From ecommerce websites, to content managed websites, the platform offers an easy to use interface with tools that pack a punch!

What does Optimizely include?

Creating meaningful, end-to-end multichannel experiences is a powerful differentiator for brands. Optimizely’s portfolio empowers organisations to elevate their digital strategy and transform their performance using the following offerings:

Optimizely Content Cloud

72% of marketers report content marketing as a strategy that increases engagement and new business leads. Optimizely Content Cloud gives marketers everything they need from an intuitive interface, testing and editing tools and comprehensive project collaboration.

Commerce Cloud

Optimizely’s Commerce offering has both B2C and B2B organisations’ needs well-considered. Businesses can take advantage of seamless integrations with their other systems, AI driven recommendations and much more to create, optimise and manage sophisticated shopping experiences. Read the Commerce Cloud Guide for Marketers to learn more.

Intelligence Cloud

Organisations that strive for a high conversion rate and customer loyalty invest in personalisation. Nearly three quarters (70%) of consumers say their loyalty is impacted by how well a company understands their needs, whilst 80% are more likely to buy from a brand that offers a tailored experience. Optimizely Intelligence Cloud uses a powerful AI engine to capture customer activity across your business’ digital ecosystem to help you drive your business forwards with personalised content and product recommendations. Businesses can then monitor performance using the platform’s real-time insights tool, giving them valuable insight to how to further enhance customer experience.

Optimisation & Experimentation

Optimizely is globally recognised for its experimentation capabilities and the quality of its optimisation features. Brands have access to A/B testing and multivariate testing at an advanced level. Discover more about Optimizely A/B testing and experimentation features and how they can benefit your business.

In addition to these enterprise-level features, the platform also includes:

  • Optimizely Data Platform
  • Advanced Search and Navigation
  • Marketing Automation Platform

Optimizely is a powerful and sizable platform. After experiencing a demo, the most common questions asked are, ‘How much does Optimizely cost?’ or centre around Optimizely pricing.

Is Optimizely value for money?

The platform offers tremendous value for money whether it be for ecommerce or for a content managed website.

In a recent Forrester report of ‘Total Economic Impact’ for an organisation the quantified benefits included:

  • Increased traffic from platform integration of $1.8 million over 3 years
  • Improved conversion from better customer experience bringing $1.6 million over 3 years
  • Simplified content deployment saving over £1 million
  • Augmented revenue improving reliability avoiding over $300,000 in profits
  • Reduced IT costs due to cloud migration of over £100,000

Unlike similar technologies available, Optimizely’s price plans are reflective of each business’ needs and goals and there’s significant money to be saved in speedy updates unlike competing platforms.

What are the benefits of the platform?

Optimizely can provide your organisation with all the tools to implement a sophisticated customer-centric digital strategy. It’s a top-tier DXP that is used across many national and multinational companies in a variety of sectors including travel, manufacturing and distribution, financial services and retail. the leading platform is trusted by some of the biggest global brands, including: ebay, Dolby, New Era, Pizza Hut, Mazda, Visa, Atlassian and Sky. So, needless to say – your organisation would be in great company.

Getting started with the leading DXP

Take a look at our case studies to learn more.

Work with an Optimizely Platinum Solution Partner. Remarkable became the UK’s first Optimizely (Episerver) partner in 1995, and our team has won more than 10 OMVP awards over the years. Find out how we help on our Optimizely partner page, or get an Optimizely quote.

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