Our People

We have a relentless desire to be the most innovative, creative thinkers, technically brilliant and deliver outstanding customer service.

Our Leadership

Remarkable’s leadership team excels in digital transformation, data analytics, and performance marketing. They leverage over 1000 years of combined industry experience to integrate creative solutions with cutting-edge technology. Their expertise spans across leading DXPs, driving growth and delivering exceptional customer experiences.

Where innovation is demanded and collaboration is must, our leaders help remarkable people to grow, develop and fulfil their potential.

They ensure that our business has a social conscience and is always looking to give back to our communities, working for the good of the environment and promoting diversity, equity and inclusivity.

Nick Towers

Chief Executive Officer & Co-Founder

As co-founder of Remarkable, Nick is a visionary leader focused on building great teams who achieve remarkable things in the digital experience and data space. He is as passionate about...

Ian MacArthur

Chief Strategy Officer

As Chief Strategy Officer, Ian has over three decades of industry experience to support you and ensure your brand puts its best foot forward and wins.

He uses his design thinking...

Paul Stephen

Chief Growth Officer & Co-Founder

As co-founder of Remarkable, Paul strives to ensure the agency is constantly setting the curve, pushing the limits of technology and breaking ground in the industry. In addition to this,...

Sangeeta Brady

Chief Operating Officer

Sangeeta has always had a passion for all things digital. With the new emerging technology fused with the synergy of leading customer experience - the digital playground is certainly a...

Client Services

The client services team at Remarkable is integrated, accountable, and outcome-focused. They act as a single point of coordination across strategy, creative, and technical delivery, ensuring nothing falls through the cracks from first touchpoint to final result.

With deep platform expertise and decades of experience, they bring confidence and clarity to every engagement.

Clients benefit from faster execution, consistent communication, and a seamless experience that aligns with business goals and drives measurable success

Emma Nijjar

VP Client Services

Approaching 23 years in digital agency positions, Emma is a senior member of the team and drives strategic partnerships with our clients. She is responsible for delivering remarkable client service...

Steph Powis

Client Partner

With an extensive 15-year background encompassing both agency and client-side experience, Steph boasts a strong foundation in leading transformation programs and is highly skilled in stakeholder management, budget oversight, strategy...

Ross Breen

Client Partner

With over 8 years experience working across a wide variety of integrated channels. Knowledge and practice stretches across a diverse mix of industries and clients, with specific emphasis in Travel,...

Kier Humphreys

Client Partner

Kier’s approach to marketing is shaped by a deep passion for the
customer’s experience. He tackles the most complex challenges
head-on, bringing the team with him, underpinned by a sharp

Practice Leads

Our Practice Leads are the strategic anchors of each capability area, visionary VPs who combine deep domain expertise with commercial acumen.

They shape our service lines across CX Strategy, Experience Platforms, Data & CRM, and Performance Marketing.

With a relentless focus on client outcomes, they guide our teams to deliver measurable impact. From platform migrations to AI-powered optimisation, they ensure every engagement is aligned to business goals.

Peter Clisby

VP of Platforms & AI

With years of engineering on Digital Experience Platforms, Peter oversees all the core platforms we support (Sitecore, Optimizely, Salesforce & Dynamics) and also spearheads our evolution into AI products and...

Alex Lee

VP Experience Design

Alex has over 20 years of digital experience encompassing all aspects of customer-centred design and digital transformation, as a practitioner, consultant and team leader.

As a creative he has worked with...

James Gray

VP Digital Marketing

With over 20 years of marketing experience across both B2B and B2C, James brings a wealth of knowledge from agency and in-house roles.

He blends a passion for data-led strategy...

Aaron Ingram

QA Practice Lead

Aaron leads our automated quality assurance and test efforts at Remarkable, bringing his wealth of experience of validating digital web solutions using automation tooling, coupled with manual exploratory testing efforts.

Aaron...

Our MVPs

Our MVPs are elite experts recognised by Sitecore and Optimizely for their in-depth platform knowledge and outstanding community contributions.

While all our experts are certified, MVPs stand apart, chosen for their thought leadership, technical excellence and impact. They shape the future of digital experience, driving innovation across AI, personalisation, and enterprise architecture.

Our MVPs lead from the front, helping global brands achieve measurable growth. They’re not just technologists, they’re trusted advisors, delivering experiences that convert.

Robert McGovern

Lead Optimisation Consultant

As a Lead Optimisation Consultant, Rob is involved in all things Sitecore and Optimizely, and sits in the middle of our developers, designers, and the client, making sure that each...

Matthew Dunn

Optimizely Practice Lead (OMVP)

Matt is an accomplished technology leader and digital transformation expert with 20 years' experience in platform engineering, specialising in Optimizely for the past 16 years.​ As an Optimizely Gold Strategy...

Isabelle Stephen

Account Manager and Optimisation Consultant (MVP), UAE

As an Account Manager and Optimisation Consultant based in Dubai, UAE, Issy combines her passion for client success with expertise in CRO, personalisation, and digital strategy. With a strong background...

Mohammad Abu Jaffal

Regional Technical Director

Mohammad is an experienced Architect and Technical Director for all our technical team based in the MEA region. He will be responsible for overseeing the team on a day-to-day basis.

Highly...

People are our foundation

We attract remarkable people to grow, develop and fulfil their potential for themselves and the agency.

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