Client Partner
With an extensive 15-year background encompassing both agency and client-side experience, Steph boasts a strong foundation in leading transformation programs and is highly skilled in stakeholder management, budget oversight, strategy development, and change management.
Steph has been working with Sitecore for 7+ years, and she is passionate about prioritising customer-centricity, leveraging customer research and data to fuel transformative initiatives within organisations. Steph is also a certified ScrumMaster, registered Prince2 Practitioner and a certified SAFe 5 Product Owner/Product Manager.
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The process of unifying data has been proven to enhance the customer experience. Customers increasingly expect instant, real-time responses to their questions and self-service options available on their chosen communication method and from any device. Connected systems and data... Read moretest
A staggering 73% of travellers now expect their travel providers to understand their individual needs and preferences. In the crowded marketplace of CRM solutions, Salesforce stands out, offering hyper-personalisation and efficiency tailored for the dynamic needs of the travel and... Read moretest
Conversion rate optimisation (CRO) is the process of improving the percentage of visitors to a website who take a desired action, such as making a purchase, signing up for a newsletter, or downloading a white paper. CRO tests are a... Read moretest
A staggering 73% of travellers now expect their travel providers to understand their individual needs and preferences. In the crowded marketplace of CRM solutions, Salesforce stands out, offering hyper-personalisation and efficiency tailored for the dynamic needs of the travel and... Read more