Meet the Remarkable team! This week, we spoke to Remarkable’s Jenisha Bogati about her role as a Software QA Engineer, how she got there, and how she likes to spend her time when she’s not working.
My day starts with a refreshing hot lemon and breakfast before heading to the office. I’ve recently started reading on the train, which makes the journey more enjoyable. Once I arrive, the first thing I do is check my emails to plan and prioritise my tasks for the day. After my morning meetings, it’s time to dive into testing. I always aim to work as efficiently as possible, leveraging tools like Lighthouse, Dev Tool, Axe, K6, Playwright, Browser Stack and Postman to streamline the process. And let’s be honest, no day feels complete without uncovering a few bugs!
I also ensure that my documentation is clear, engaging, and easy for the team to follow. Throughout the day, I try to help my QA team whenever possible, whether it’s sharing knowledge, troubleshooting tricky issues, or collaborating on best practices. At lunchtime, I step out of the office to find the perfect meal to keep me energised and get breath of fresh air before I return to work, recharged and ready to tackle the rest of the day. Of course, no QA day is complete without a bit of fun, so I make time to hang out with my colleagues and play a round of ‘buggyball,’ with my dev team. Then I go into focus mode, wrapping up the day by either celebrating a bug free release or gearing up for another round (because you never know!).
As a QA it’s always about reproducing the random failures, the ones that only show up when the developer isn’t looking and magically disappear the moment you try to debug them. It’s like playing an endless game of hide and seek with a ghost. To overcome this, I rely on detailed logging, screen recording, and systematic test execution to capture as much information as possible. I also use different environments, data sets, and test conditions to increase the chances of reproducing the failures. Collaborating closely with developers and leveraging tools like Bug Capture where possible also helps track down these elusive issues more efficiently.
I work closely with the development team, provide constructive feedback during the development phase, identifying issues, risks, and recommending solutions. My main aim is to make sure that the development is done correctly as per the client requirements. To achieve this, I collaborate with the product team, ensuring the requirements are clear and well-defined. I also sync with the BA team to visualise the acceptance criteria for the tickets. When it comes to the clients, my focus is on addressing their feedback in a timely fashion, providing updates on testing, progress, issues and overall product readiness.
It’s sometimes difficult to choose the best tool to complete the task at hand, but with time and experience, I’ve learned how to use a few of them to increase my productivity. The first tool I can think of for rapid debugging and inspection as a QA is the Developer tool. When it comes to compatibility testing across different browsers and device versions, Browser Stack is my top choice. For accessibility testing, Lighthouse, Axe, and WAVE have become my recent favourites. I’m currently honing my skills in K6 for performance testing, simulating traffic to evaluate how well an application handles load. At the same time, I’m becoming proficient with Playwright for automation testing using TypeScript. For API testing, Postman is my go-to tool due to its versatility and ease of use. I also like my documentation clean and concise, so I use Jira for defect management. For efficient test case management, Zephyr Scale helps me keep everything well-organised and up to date. Stack Overflow and ChatGPT have also provided useful support and solutions along the way.
The choice of tools varies based on the type of testing you’re conducting. Each tool serves a unique purpose, whether it’s for debugging, automation, performance, or accessibility testing. I always make sure I’m using the right tool for the task at hand.
Continuous learning! I regularly read industry blogs, participate in webinars, and follow thought leaders in the QA community. I exchange knowledge and stay updated on the latest trends with my LinkedIn network, too. I’m also proactive in testing new tools and methodologies in my projects, ensuring that I’m not only aware of them but also able to practically apply them to improve the testing efficiency.
Project challenges constantly push me to go beyond my comfort zone, helping me expand my skills. They encourage me to dive deeper into research, allowing me to stay current with the latest tools and methodologies in the field.
I think the most important qualities are attention to detail, critical thinking and strong problem-solving skills. It’s crucial to spot even the smallest issues and think ahead to anticipate potential problems. Being able to efficiently communicate with team members plays a pivotal role in collaboration. I think adaptability with a lot of patience is also important because testing can be very repetitive at times, and we have to switch between different tools a lot. A successful QA is a strong team player, with a lot of patience and a continuous drive for growth.
Towards the end of my final semester at university, I was solely focused on passing my exams, and didn’t know what I really wanted to pursue in tech. The turning point came during my final year project: whilst I was doing the last check, I found a major bug in my application, just before the demo. With time running out, I managed to find a workaround, and I pulled it off really well. That was when I realised I had a knack for identifying issues and solving problems under pressure, so I went home and researched whether there was a career dedicated to this skill, and that when I discovered Quality Assurance. But at the time, QA was still emerging in Nepal; there were only a handful of companies recognising its importance and very few vacancies. I knew a career in QA had great potential, and after a lot of research I landed an internship.
Getting this job with a degree from outside the UK and international experience was quite challenging. There were plenty of QA vacancies, however simply applying without tailoring my CV to the job descriptions just led to rejections. I began tailoring my CV to each role to align with the job requirements and focused on learning automation, as 80% of companies were seeking those skills, which led to a huge improvement in my success rate. I started receiving interest, but most of it was from the gaming industry; this wasn’t the direction I was passionate about, but the interviews did provide valuable practice.
I grew my LinkedIn network, reaching out to recruiters and sending hundreds of emails. My persistence paid off when I finally received a call from Remarkable! The hiring process was very straightforward, and the whole hiring team was not only technically sound but genuinely very kind and supportive.
That week, I had offers from two companies, and I went with Remarkable without a second thought. It wasn’t just about the offer: it was about the kindness, the respect, and the timely feedback I received throughout the hiring process. It reflected the company’s values, and I knew this was where I wanted to grow. Now I’m here, learning and growing in an environment that truly values personal and professional development. The journey hasn’t been easy, but it’s been incredibly rewarding, and I wouldn’t change a thing.
I’m basically a child at heart when it comes to animals, and I can never get enough of visiting the zoo. There’s just something about watching them up close that makes me forget about everything and enjoy the moment.
Being a QA has also influenced the way I approach life, especially when it comes to my home. I find myself striving for a “quality corner”. I have one rule: “My space should be clean, well-organised, and just the way I like it”. I completely lose track of time when I’m organising, but it’s something I genuinely enjoy, and the result always fills me with a sense of pride.
I’m also a huge foodie. I love indulging in delicious food, and I equally enjoy the process of cooking it. Experimenting with new recipes, trying out different flavours, and preparing homemade meals is something I love. And don’t even get me started on plants! I’m always on the hunt for new ones to add to my collection, and I get way too excited when I see them thriving.
To keep myself active, I do yoga and go for runs. Yoga is one of my favourite ways to relax and maintain a healthy balance in life.
My friends always say I’m like Monica from Friends, and honestly, they’re not wrong. I wasn’t like this as a kid, but somewhere along the way, I became that person who’s a little too obsessed with organising. My inner neat freak takes over, and I need everything in its place. If it’s not, you’ll find me going full cleaning mode, scrubbing every corner and rearranging everything like my life depends on it. And I can’t put into words the pure joy I feel when I finally step back and admire my perfectly organised shelves. This is just who I am now: no idea how it happened, but here I am, and there’s no going back!
One of my favourite things about working at Remarkable is the kindness of my colleagues. I felt so welcomed and included from day one. It’s all about the little things, like bringing me a cup of tea while I’m busy at work. I’ve only been here for 2 months, but my team’s been incredibly supportive throughout my journey, and I’m very grateful! I love how the company gives me the time and space to improve my skills, helping me grow in my role.
Coming from a completely different background, every interaction here feels like a whole new world to me. Whether it’s chatting about weekend plans, sharing cultural differences, or just laughing at the unpredictable British weather, I find it all so fascinating! What makes it even more special is how everyone makes me feel like I truly belong. Every day is an opportunity to connect, grow, and embrace something new. On top of that, the work-life balance here is great, allowing me to stay productive while also having time for myself outside of the work.
It might sound funny, but this year I’ve really got into content creation. I’ve always loved cooking, going for a run in the park, and doing home workouts, so I figured why not turn these everyday things into something fun and creative? Whether it’s whipping up a new recipe, documenting a ‘day in my life’, or simply surviving my 9 to 5, I’ve been capturing every moment a lot lately.
The best part is, I no longer spend my weekends just lying in bed, endlessly scrolling on my phone, but instead I’m doing something productive. There’s something really exciting about getting views and likes on the content I put out. Right now, my like count is still in the double digits, but mark my words, I’m pushing it into three digits this month! Manifesting those extra likes and engagements!
Remarkable are one of the world’s leading digital experience agencies. As a double Platinum Sitecore and Optimizely partner, we offer technology solutions to help brands build experiences that convert.
