CRM & Data, Customer Experience (CX)
Why Your CRM Is Damaging Your Business
Why do Nearly 65% of all CRM Implementations Fail? We explore these nine pitfalls for CRM implementations, and how fixing these issues will lead to a successful rollout. Lacking a CRM strategy Unorganised objectives Scope creep—staying focused on early delivery... Read more
Travel & Transport, Customer Experience (CX)
Travel PPC: 8 Essential Tips
Travel PPC remains one of the best ways for travel brands to amplify their brand, with many competitors fighting for customer’s hard-earned holiday budgets. With more customers looking to purchase their getaways online, holiday and airline digital transformation is crucial.... Read more
Events, Travel & Transport
The Future of Search and AI for the Travel & Hospitality Industry
How is AI Transforming Travel Search? Evolving customer behaviour and cutting-edge AI technologies are redefining the travel and hospitality landscape, and the way people search and book is changing fast. In this webinar, discover how Google is adapting to this... Read more
Travel & Transport, Customer Experience (CX)
SEO for Airlines
With a staggering 68% of online travel experiences beginning with a search engine, SEO for airlines is a vital focus for brands that want to stand out. SEO (Search Engine Optimisation) remains one of the top ways to attract high-intent... Read more
Financial Services, Customer Experience (CX)
Social Media Marketing for Financial Services
Around 61% of the world’s current population use social media. That’s a potential audience of billions. In today’s digital age, leveraging social media for digital marketing is critical for businesses across all industries, including financial services. Social media marketing provides... Read more
Remarkable News, Customer Experience (CX)
Meet the Team: Lizzie Oloruntola
In this week’s Meet the Team, we speak to Lizzie Oloruntola, a UX Consultant here at Remarkable. Lizzie tells us about her career so far, her love of anime, and how working as a teacher gave her some surprisingly useful... Read more
Content Operations, Customer Experience (CX)
What is Optimizely One?
The DXP ecosystem is constantly moving, with the main players always evolving their products and expanding their feature sets. Optimizely One was launched in 2023 and is Optimizely’s big play in the DXP space. It is comprised of a robust... Read more
Commerce & Experience Platforms, Customer Experience (CX)
Omnichannel Marketing Explained
Not to be mistaken as a synonym for multichannel, omnichannel marketing is a ubiquitous approach to marketing that benefits consumers and brands alike. Here, we explain exactly what omnichannel is, how it differs from other marketing strategies and discuss its... Read more
AI & Automation, Customer Experience (CX)
First Look at Sitecore Stream
We’ve been dying to get our hands on Sitecore Stream ever since it was announced at Sitecore Symposium 2024 last October and, this week, Remarkable finally got early adopter access from Sitecore to start diving in and getting our hands... Read more
Customer Experience (CX), Quality Assurance
The Power of Accessibility: Transforming SEO & Discoverability
Why Accessibility Matters Beyond Compliance Website accessibility is often framed as a legal requirement—an obligation to meet the Web Content Accessibility Guidelines (WCAG) and comply with regulations like the European Accessibility Act (Read more about what the EAA means for... Read more